Divisional Director, Head of Business Services Asia
Macquarie Group
Hong Kong

Join and lead our regional Business Services Division and showcase your leadership and digital transformation skills in collaboration with our innovative global leadership team

The Business Services Division, part of the Corporate Operations Group, is responsible for driving and providing workplace services and operational support to our employees globally.

As the Head of Business Services for Asia you will lead expert teams across Corporate Real Estate services, Procurement, Resilience, Shared Services, Sourcing & Vendor Management across 16 offices in 11 countries.

We are looking for you to bring a passionate and inspiring leadership style and commercial experience across a broad section of operational functions.

Whilst self-motivated, you are equally energised by being part of a successful and diverse team. You will enjoy applying Human Centered Design techniques to strategise and drive digital transformation programs across this business-critical group.

You will be responsible for :

  • servicing our internal clients through building a strong stakeholder network with internal senior leadership, business and office heads
  • bringing thought leadership and innovative commercial solutions to deliver business strategy for the region
  • developing and delivering the regional strategy for the Business Service Division functions
  • supporting the Corporate Real Estate team in executing the framework and strategy for Asia offices
  • leading a geographically and culturally diverse team inspiring a service-focused delivery across the region
  • providing oversight and leadership with our outsource provider for Corporate Real Estate operations and projects throughout the region
  • portfolio management for leasing renewals, transactions, execution and lease management for Asia office portfolio
  • budget, forecast & P&L for the division within the region
  • working with Sourcing & Vendor Management teams to deliver strategic sourcing services across the region
  • stakeholder and change management project delivery
  • actively represent Business Services on the Asia Regional Leadership Team.
  • To be successful in this role, you will :

  • have experience leading diverse business operations in a COO, Business Management / Services or Technology Leadership capacity
  • act as a collaborator and influencer in your senior stakeholder management
  • naturally apply commerciality
  • have a pragmatic, proactive and results driven mindset able to be a change advocate within a culturally diverse environment
  • be an authority on the Technology available for digital transformation of operational processes
  • have a learning mindset, diligently nurturing your peer and industry network
  • have strong presentation and influencing skills, with experience in presenting to senior stakeholders and vendors
  • enjoy collaborating with peers across the business and able to influence outcomes aligning to global strategic goals
  • be responsible for financial management, budgets, forecasts & P&L accountability
  • have experience leading geographically diverse teams
  • enjoy working within a fast paced and dynamic environment
  • have experience working with outsourcing and shared service models
  • have experience leading teams and programs in Asia, and have an understand of the various regulatory requirements affecting operations.
  • About the Corporate Operations Group

    The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Market Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation.

    The Corporate Operations Group’s purpose is to power the entrepreneurial enterprise.

    Our commitment to Diversity and Inclusion

    Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different.

    At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance.

    If you're capable, motivated and can deliver, we want you on our team.

    We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need.


    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    通過點擊“持續”,我允許neuvoo同意處理我的數據並向我發送電子郵件提醒,詳見neuvoo的 隱私政策 。我可以隨時撤回我的同意或退訂。