Manager, Product & Proposition
Zurich Insurance Company
Hong Kong, HK
4天前

Job Summary :

  • The Proposition Strategy team is responsible for instilling new growth momentum by developing innovative and personalized General Insurance (GI) products (including all P&C and medical products), generating new strategic partnership / business ideas, and creating new value propositions for our customers.
  • The team is responsible for the design, development, and management of GI products in line with business strategy, risk appetite and profitability goals.
  • Product development might also be undertaken with our partners, who offer new ways to engage with customers and a fresh focus to customer experience.

    Job Accountabilities :

  • Product Development : Assist the team head in managing the full product development lifecycle including market research, product ideation, business case development, defining unique sales & market proposition, selection of distribution partners, go-to-market pricing, profit & loss analysis, product and marketing materials production, etc.
  • Stakeholder Management : Work closely with key internal stakeholders, including Distribution, Underwriting, Pricing, Operations / IT, Legal, Compliance and Claims, to ensure new products are launched in a timely manner.
  • Monitor the progress of the product launch and communicate with all relevant stakeholders regarding the timeline and expectations.

  • Market Research & Analysis : Analyze GI market trends and competitors’ product strategies; benchmark competitors’ product features, pricing, marketing / promotion campaigns;
  • identify partnership opportunities, and understand customer feedbacks, etc to ensure our product offerings are competitive and creating lasting values for our clients.

  • Product Ideation / Business Development : Collaborate with internal and external parties to co-create new product / service concepts that align with our GI strategy;
  • develop customized products for our online / offline partners that fit well into their value chains or customer journeys / episodes;
  • initiate new product ideas and manage the requirements to create new product with strong value proposition.

  • Product Strategy : Assist the team head in identifying target market segments and developing business and product strategies, building sound business case of all new GI products, which includes defining unique value propositions, identifying target customer segments and distribution partners, conducting opportunity sizing and P&L analysis, etc.
  • Product Governance : Regularly reviewing existing individual GI product performance and take remedial actions with relevant stakeholders;
  • prepare presentation materials to seek product approvals from Product Committee; plan and conduct product training to internal stakeholders, distribution, call center team, etc.

    to facilitate understanding of product knowledge for sales and service.

    Job Qualifications :

  • University degree with around 5 - 8 years of work experience in insurance
  • Experience in Product Management / Development / Marketing, particularly in launching new insurance products
  • Understanding of local GI business and good insights on business and product strategy
  • Strong stakeholder management and influencing skills. Demonstrated ability to be highly collaborative and execute effectively across multiple functions and levels of the organization
  • Strong business acumen, result-oriented, innovative thinking and strong team players comfortable with sharing new ideas
  • Able to work independently with minimal supervision in a fast-pace environment. Able to manage multiple workstreams under a tight timeframe.
  • Have a growth mindset, passion for driving changes and willing to challenge status-quo to develop unique customer propositions and deliver exceptional customer experience.
  • Knowledge of sales & marketing, emerging / digital technologies, customer experience design, data analytics, is a plus
  • Why Zurich

    At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

    We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great!

    Join us as we constantly explore new ways to .

  • Location(s) : HK - Hong Kong
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