DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth : Greater China, Southeast Asia and South Asia.
The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named Asia’s Best Bank by The Banker, a member of the Financial Times group, and Best Bank in Asia-
Pacific by Global Finance. The bank has also been named Safest Bank in Asia by Global Finance for seven consecutive years from 2009 to 2015.
Process customer information enquiry requests including accountrecord investigation, preparation of reply letters, debit notes & vouchers;
place hold code to deceased / bankrupt / winding up customer accounts and CautionList update;
Ensure all transactions are properly authorized before processingand meet the requirements stipulated in Operation Manual and report problem tosupervisor immediately ;
Process public record search services including land search, BRsearch and company search and related invoice settlement with service providers;
Process Caution List record maintenance;
Returned mails sorting and handling;
Handle world check on Enterprise Wide Surveillance System (EWSS)to identify if there is potential hit of customer that need furtherinvestigation;
Understand the bank policies on informationprotection, risk & security control and regulatory compliance and reportproblem and exceptions to supervisor immediately.
Min. 2 -3 years experience in general banking and with basisgeneral bank law knowledge;
Relevant experience and knowledge of court order, bankruptcy / winding up and deceased case handling is an advantage;
Being attentive to details of assigned job;
Ownership of results and commitment to personal goals;