Senior Manager, Business Process
PVH Corp
Hong Kong


  • Accountable for performance and results of the commercial business process deliverables Primarily the POS / Retail Store systems and the SAP S4 Fashion program
  • Apply a structured business architecture approach and methodology for capturing current state of the enterprise, desired future state, and plan to get to the end state through logical, planned tactics.
  • Gather business requirements from subject matter experts in the Asia region and validate that the system functionality will support the business needs.
  • Conduct Change Impact analysis to business processes. Assist business partners to define their from / to change impacts and develop adoption action plans
  • Effectively collaborate and coordinate between IT, business and other functions to ensure consistent levels of detail in the business process models
  • Contribute as a Subject Matter Expert (SME) with strong knowledge in assigned business areas; both current state and opportunities to improve
  • Identify opportunities for increased efficiency through new tools and techniques. Participate in system process reviews and testing to examine output and alignment to business requirements
  • Maintain strong relationships with business partners to achieve a robust and sustainable governance model
  • Present senior leadership with project status and progress updates, timelines, and challenges

    Experience :

  • Minimum 8 years of business experience in retail : store operations, planning, allocation, master data, etc.
  • Apparel or consumer products company experience preferred; ideally fast-moving, multi-channel business with global manufacturing / sourcing.
  • Minimum of 3 years of experience in managing business processes for a global organization.
  • Minimum of 3 years of experience influencing key decision makers or senior executives in a large, cross-functional team setting.
  • Prefer Process Modeling, Process Improvement / BPM, Project Management and Change Management experience
  • Prefer experience with SAP and / or other ERP systems and business process mapping tools (ARIS, VISIO etc.)
  • Education :

  • Bachelor’s degree is required.
  • Skills :

  • Strong knowledge of retail systems and processes
  • Practical experience designing and documenting business processes and sub-processes.
  • Strong Change Management expertise
  • Ability to work under pressure, meet deadlines and handle multiple projects simultaneously
  • Ability to influence senior stakeholders and drive lasting business change
  • Self-motivated with excellent communication and interpersonal skills
  • Fluent with tools to document business processes, such as ARIS, Visio, etc.
  • Ability to maintain poise and positivity in fast-paced rapidly changing environment
  • Proven analytical, change and project management skillsets
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