Manager Relationship Manager Stream - Wealth and Personal Banking
Hang Seng
Kowloon City, Kowloon, Hong Kong, Asia Pacific


The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at HSBC.

As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey.

If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Some careers shine brighter than others

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.

4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC’s wealth revenues grew 12% in 2019 (year-on-year) to USD5.

7 billion. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals.

We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

We are currently seeking a high calibre professional to join our team as Manager Relationship Manager Stream - Wealth and Personal Banking.

Principal responsibilities

  • Drive and support the implementation of Asia Wealth strategic to frontline relating to Branch Leaders and RM population
  • Ensure all wealth leaders and staff have the skills required via establishing capability development programs as per Group’s wealth employee proposition
  • Drive Divisions / Branches to support and take active participation in all programs and activities
  • Encourage teamwork to improve work efficiency by building trust among staff
  • Develop and maintain close working relationship with various AMH teams to leverage on their expertise and support to implement activities in the most cost efficient manner
  • Coordinate and implement Asia Wealth projects with various stakeholder
  • Foster and develop a customer centric environment by continuously identify opportunities with stakeholders for improvement on the overall project development
  • Understand customer segments and needs, in particular Jade and Premier
  • Ensure all Jade / Premier related programs and campaigns are customer centric and compelling
  • Contribute to high staff productivity and operational effectiveness via launching of Asia Wealth initiatives
  • Knowledge of Group compliance, Operational Risk and other control guidelines for Retail Banking and Wealth Management and maintains HSBC internal control standards
  • Requirement

  • University degree or relevant post graduate qualification
  • Experience in the financial or banking sector, Premier Relationship Management experience is a plus
  • Understanding of how value is created within the Premier segment, both for the customers and the Bank
  • Good understanding of Retail Banking and Wealth Management products and services
  • Experience in project management from development to implementation of plan
  • Ability to work independently as well as able to interact with various teams effectively with excellent interpersonal skills
  • Strong analytical, problem solving and lateral thinking skills
  • Highly motivated and a team player
  • To be considered for this role, the relevant rights to work in Hong Kong is required.

    You’ll achieve more when you join HSBC. / careers

    HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

    Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

    Issued by The Hongkong and Shanghai Banking Corporation Limited.


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