Alipay Payment Services Hong Kong Limited UX Design Researcher
Alibaba Group Holding Limited
Hong Kong

Job Description

  • Responsible for the preparation, implementation, and reporting of market and user research projects of AlipayHK / AlipayMO app, to derive deep insights about market trends and user needs.
  • Communicate results and actionable recommendations across the company.- Collaborate effectively with multiple functional teams, including product manager, UX / UI designers, researchers, programmers, internal and merchant's marketing colleagues
  • Job requirements

  • Bachelor degree or higher in related field required, including Psychology, Sociology, Marketing Research, Statistics, Behavioral Science HCI, etc.
  • 5+ years employment with focused concentration on planning, conducting, analyzing and reporting market and user research studies - Ability to understand high-level business objectives and align projects to the needs of the business, while also translating business objectives into analytical tasks, including identifying the appropriate research techniques & business measurements - Strong in both quantitative and qualitative research methods.
  • Experience in data analysis and mining using large datasets in a business environment - Proven communication and data presentation skills, including an ability to succinctly summarize key findings and effectively communicate with both business and technical teams - Able to work in a fast-paced environment, work independently and meet deadlines.
  • Good knowledge of Hong Kong markets preferred, able to communicate and work across different culture. Spoken Mandarin is a bonus.
  • 五年以上


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