Senior Service Delivery Manager (Banking & Finanical Industry)
Premier Aegis Recruitment
Hong Kong, Hong Kong

Our client is a multinational organization, one of the leading players in the IT total solution market. With strong consulting capabilities in serving all-rounded IT solution included application, system integration, infrastructure and maintenance services in APAC.

To cope with the high demand of sizable project deployment, looking for high calibre leader to drive the HK team to the next level.

Responsibilities :

  • This role is a perm development & project delivery management position to lead the project delivery team and cross-functional counterparts, in-charge of key tender bids and leverage the resources
  • Mainly responsible for managing a team of system implementation professional and external vendors to support the entirety of projects' activities, from directed by policies, organized and structured in processes and supporting procedures, to design, analysis, plan, design, development, implementation and maintenance of system deliver, operate and control information technology services offered to a particular sizable millions / billions customer (Banking & Financial sector)
  • Responsible for the success of project execution, implementation and the satisfaction of customers with good service delivery.
  • Oversee project progress, quality, budgets, risks, and responsible for profitability and deliver-ability of a variety of projects within the portfolio together with product development, infrastructure and systems teams.
  • Monitor the schedule of the project team members and developers, etc., review regular project status updates to ensure that projects stay on track, on budget and according to specifications and provide solution and clear instruction for any changes.
  • Develop an IT strategy, total solutions, system integration, that will align the current business capabilities with the clients' short and long term goals.
  • Requirements :

  • Bachelor degree or above in Computer Science, Information Technology, or related discipline
  • Deep-understanding on project management with a large scale of the project.
  • ITIL / PMP / PRINCE2 Holders are preferrable
  • Sound knowledge in process re-engineering and Project Management is essential
  • Minimum of 12 years in IT companies / System Integrator, with at least 10 years in a managerial role and project management experience, ideally IT, Banking & Fin.
  • or sizable government project handling background preferred.

  • Strong communication skills in English and Cantonese. Good presentation and interpersonal skills.
  • Ability to collaborate and influence senior stakeholders. Must be able to relay technical terms to non-technical audiences.
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