Manager, Fulfilment Excellence
鰂魚涌, 香港
source : Dairy Farm

Is this your next challenge in Information and Technology?

The challenge is to :

  • Identify and evaluate opportunities for services & solutions that help improve the speed, cost, reliability, consistency of the fulfilment operations across all facilities (O2O, EFC, NOW stores)
  • Design and implement VB-based warehouse slotting tool to minimize replenishment requirements and pick paths while ensuring appropriate storage temperatures and conditions for all products
  • Design data warehouse tables and create first batch of business intelligence reports with BI for all fulfilment facilities
  • Knowledge of innovation processes, ideation techniques, effective brainstorming methods, feasibility analysis of winning concepts and can project how potential ideas may play out
  • Understands financial implications for the design choices and can use that for making decisions. Makes timely, informed decisions that consider the facts, goals, constraints and risks
  • Build a simulation / forecasting model for EFC storage and throughput capacity utilization. Determine storage strategies and equipment for EFC;
  • improve crate clustering algorithm to minimize travels in EFC

  • Liaise with cross functional teams through the order life cycle (ideation to execution) in order to deliver the envisioned results
  • Liaise with multiple design / product / tech / market operations teams (fulfilment and logistics) and external stakeholders for operational alignment and execution
  • Process mapping (Flowcharts, Swimlane diagram, value stream map etc.), Process modelling, Process risk analysis, identify inefficient processes, define base metrics, redesign the process and benchmark to initial metrics
  • Help improve the ergonomics for the operations personnel on the FC floor by means of small changes as well as larger changes such as changing the station design / equipment / trolleys etc.
  • Do you have experience in Fulfilment Excellence?

  • Proven track record of process design, digital transformation, stakeholder management and program management
  • Comfortable working in a fast-paced, dynamic work environment, which includes addressing day to day as well as long term problem statements.
  • Exposure to business process re-engineering, Lean / 6 Sigma, customer journey mapping etc. will be bonus
  • Industrial Engineer with significant supply chain experience
  • 4-8 years of relevant working experience
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