A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-
in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Assistant Marketing Planning and Governance Manager
Hang Seng’s Marketing function is responsible for formulating marketing strategies and implementing initiatives to reinforce the brand of Hang Seng Bank, drive acquisition and usage of the Bank’s product and services, strengthen customer loyalty to build long term relationships, and provide internal business units with marketing support to deliver a comprehensive suite of products and services offered by the Bank.
We are currently seeking a qualified individual to join our department as Assistant Marketing Planning and Governance Manager.
Assist in development, implementation and oversight of strategic plans to align with the Bank’s business goals and priorities
Perform business researches and analytics to facilitate management decision making
Provide guidance and support to Marketing teams to ensure compliance with the Bank’s governance framework, policies, risk and control management, as well as relevant regulatory requirements
Assist in development and implementation of business processes, programs and infrastructure with the aim to meet business needs and enhance operational efficiency
Assist in resource management and provide operational support to the Marketing function
Manage an effective working relationship with different stakeholders inside and outside the Bank
University degree in Business Administration, Marketing, or related discipline
Minimum of 5 years’ experience with sizable organizations in Banking / Marketing / Risk Management field; past experience in project management is a plus
Strong analytical and problem solving skills, well organized to handle complicated matters
A fast learner and self-motivated, able to work independently under pressure
Good interpersonal skills with excellent command of English and Chinese
Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes