PayMe Senior Solution Analyst - HSBC Operations, Services and Technology
Hong Kong, Hong Kong
source : EFinancialCareers Ltd.

Some careers grow faster than others.

If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.

HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency.

HOST combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high caliber professional to join our team as PayMe Senior Solution Analyst .

Principal responsibilities

  • Assist in the design and implementation of the overall payment architecture
  • Develop and maintain payment related collateral including data flow charts and diagrams to assist with the ongoing operation of payment platforms
  • Administer payment systems including production support, and recommend modifications to improve efficiency and reduce cost of all payment operations
  • Coordinate with internal and external software vendors to investigate and resolve payment application issues
  • Reports into Product Leadership Tech Lead
  • Tracks and monitors Service Level Agreement and performance of production systems to ensure that product system is behaving as expected
  • Works with developers, testers and other product agile team members to ensure that changes are loaded into production properly
  • Participate in post implementation support and health checks verification of systems
  • Participate in production issue troubleshooting and resolution
  • Requirements

  • Expertise in High Value and Low Value digital payments, ISO 20022 XML Messages such as PAIN, PACS, CAMT, ISO 8583, Clearing and Settlement
  • Experience in product requirement elicitation, analysis, validation, writing functional and non functional specifications and system implementation and integration
  • Experience in cloud native application support activities
  • Experience in data scripting, querying and data manipulation, SQL, Data visualization using MS Excel and Tableau, XML
  • Experience in working in a high pressure environment
  • Experience with high volume transactions
  • Familiarity with agile ways of working, requirement gathering
  • Able to support products in different stages of lifecycle, development and post production fixes
  • Detail oriented and familiar with ledger accounting principles and payments
  • You'll achieve more when you join HSBC.

    Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

    HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

    Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

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