CRM Application Analyst
Robert Walters
Hong Kong, HK
2天前

Working within a global leading technology company, this CRM Analyst will report to the Business Operations Manager within a sizeable team to provide application support and implementation on CRM solution, specifically Salesforce.

com, over APAC region. This role will also work with US headquarter on global projects as well.

Responsibilties

  • Act as the administrator for global CRM solution
  • Provide support and training to APAC users
  • Help out with deployment and UAT on new product features
  • Liaise with different departments such as finance, sales, marketing to maintain data quality
  • Participate in regional projects when necessary
  • Requirements

  • Degree holder in Computer Science, Information Technology, Business Administration or relevant discipline
  • 2-3 years’ experience supporting CRM solution preferably Salesforce.com
  • Strong understanding on CRM application and relevant business processes
  • Great interpersonal skills and can work with users across multiple regions
  • Fluent communication, both written and spoken, in English and Chinese
  • About our client

    Our client is an US electronic producer with wide range of products within portfolio such as digital or telecom technologies.

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