Build-up and maintain IT service in APAC area. In terms of Cabling, WAN / LAN network, phone, video conference, PC, printer, etc.
Follows best practices to ensure system and application security. Win & Mac OS X terminal management, standard image customization, deployment.
Responsible for regional first level and 2nd level network support to ensure its smooth operation. Be the major focal between business users and IT to make sure all requirements and issues can be solved locally or cooperating with Hangzhou teams. VIP IT supports
A minimum of 5 years of demonstrated work experience in IT fields. A BS / BA degree in computer science or related field preferred.
Strong working knowledge of Microsoft Operating Systems Windows OS Server, Active directory, DNS, DHCP, SCCM, Exchange. In-
depth knowledge of Cisco or other similar networking equipment and TCP / IP. Familiar with WIFI. Familiar with ITIL methodology Familiar with voice / video conference solution and devices.
Familiar with Mac OS X system is plus. Experience with end user computer hardware, networking equipment and desktop software applications.
A proven ability to quickly learn and become expert on new / unfamiliar technologies. Strong spoken and written English and Chinese language ITIL Certificates, MCSE, A+, certificate a plus Professional networking certification (eg. CCIE) would be Plus