Senior Surveillance Manager
Hang Seng
Central, Hong Kong Island, Hong Kong, Asia Pacific


The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at HSBC.

As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey.

If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Some careers grow faster than others.

If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.

Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Compliance is a global function that brings together all aspects of regulatory and financial crime risk management. Acting as risk stewards, and incorporating a range of specialist teams, we work together with the business and leverage advanced technology to help HSBC navigate a complex regulatory landscape and embed a sustainable approach to compliance risk management that supports safe growth and serves customers fairly.

Compliance aspires to continuously raise the bar and set leading standards across the industry to help HSBC safeguard its customers and the communities within which it operates.

We are currently seeking a high calibre professional to join our team as Senior Surveillance Manager.

Principal responsibilities

  • Identify potential new forms of staff or counterparty misconduct
  • Determine whether these could be identified through the surveillance team’s current systems, processes, people and the data sets surveilled
  • In liaison with the Change Team, prioritise the development of the systems, processes, people and data sets needed to (better) identify these new forms of misconduct for their business / asset class
  • Input into and track the development of these new surveillance capabilities
  • Dealing with the alerts once they have already been passed through a first (level one) filter by the offshore team
  • Ensure that all alerts are satisfactorily escalated and resolved
  • Provide support and guidance for our expanding off-shoring function
  • By looking across the alerts (ie holistically) identify improvements the way in which alerts are generated to improve the effectiveness and efficiency of the surveillance process
  • Carry out in investigations requested by Regulators, senior management and the businesses / asset classes into certain practices, businesses, individuals and events
  • Escalate, as appropriate, any material findings or incidents of misconduct highlighted by these investigations
  • Coordinate or produce regular MI reports to key internal stakeholders including analysis of the MI
  • Foster a close relationship with key front office and support function stakeholders
  • Assist team members with the implementation and roll-out of a new surveillance tools and models
  • Present surveillance output at internal control and governance forums
  • Support the GRS team in the resolution of audit and control findings
  • Liaisewith change management and technology and aid surveillance in delivery
  • Analysingand exploring multiple data types in order to identify anomalies and patternsof risk
  • Understandingfinancial products and HSBC’s business processes around these
  • Workingacross various technology platforms (surveillance, analytics, tradingplatforms, etc.)
  • Requirements

  • Theability to maintain grip’ on multiple and competing GRS, team and personalpriorities, including relevant detail, and ensure delivery through self andothers is essential.
  • Formal project management skills is preferable, but notessential

  • Strong,practical experience of risk management in a multi-dimensional environment (forexample, industry expectations, regulatory pressures, extensive internalscrutiny, and cost-constrained environment) is essential
  • Theability to analyse and present complex information in a clear, concise andprecise written and verbal format is essential
  • Anability to think strategically, with perspective, and demonstrate resilience,is critical
  • Anability to be robust yet diplomatic with senior or external (regulator)stakeholders, protecting the long-term objectives of GRS
  • Actin a pressurized, but supportive environment.Beself-motivate and do the right thing’
  • Bediscreet and trusted with sensitive information
  • Experiencewith audit or remediation activities would be an advantage, but not essential
  • Experiencein Surveillance or other control testing functions is preferable, but notessential
  • Marketsfinancial expertise is preferable, but does not require subject matterexpertise
  • To be considered for this role, the relevant rights to work in Hong Kong is required
  • You'll achieve more when you join HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count.

    We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

    Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

    To be considered for this role, the relevant rights to work in Hong Kong is required.Issued by The Hongkong and Shanghai Banking Corporation Limited.


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