Based in Hong Kong, the Senior Client Manager will report to the Global Accounts Director with the primary goal of delivering a profitable and sustainable client management proposition for the Bupa Global portfolio of Employer Sponsored Schemes.
touch relationship management
Manage strategic corporate client account plans proactively and provide advice to clients on their plans, annual claims spend, market and regulation changes.
The Ideal Candidate
g. changes in regulatory and other market conditions
sales service and support.
About the Company
Bupa’s purpose is longer, healthier, happier lives.
we run care homes, retirement and care villages, primary care, diagnostic and wellness centres, hospitals and dental clinics.
We also provide workplace health services, home healthcare, health assessments and long-term condition management services.
We have 32M customers globally. With no shareholders, we invest our profits to provide more and better healthcare and fulfil our purpose.
We employ 86,000 people, principally in the UK, Australia, Spain, Poland, New Zealand and Chile, as well as Saudi Arabia, Hong Kong, India, and the USA.
We have grown significantly, particularly through 2013 to 2015, when we accelerated execution of our strategic vision. We are similar in revenue and profit to Marks & Spencer, and larger than Heinz in revenue.
Because Bupa does not have shareholders it does not have a listing, but if it did it would be in the FTSE 100. Bupa is not a mutual or a charity but a company limited by guarantee that seeks to maximise its profits in order to fulfil its purpose.
With customers in virtually every country in the world and 70% of its revenues now generated outside the UK, Bupa is a truly international organisation.
Bupa's Strategic Framework
Our strategy has three pillars : Customers, People, Performance. It puts our customers front and centre in the context of today’s digital age.
As a service organisation, everything we do for our customers relies on our people and partners, so being a place where people love to work is critical to our success.
This, combined with disciplined risk and capital management, is how we will deliver strong and sustainable performance.
We are looking for individuals who share in our values and this strategy, and are capable of delivering outstanding results for the business.
Bupa Global provides products and services worldwide to people who want access to premium health and care at home or as they study, live, travel or work abroad.
We provide international health insurance, travel insurance and medical assistance to individuals, small businesses and global corporate customers all around the world.
Bupa Global has over 1,800 employees and has offices in London and Brighton (UK), Miami (USA), Copenhagen (Denmark), Hong Kong (Greater China), and Dubai (UAE), as well as in Egypt, Mexico, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.
Bupa Global Latin America; Bupa Global North America and Bupa Global Europe.
Application process :
Timescales for reviewing applications will differ between regions, but you will always receive a response to your application.
The recruitment process itself will vary per role and region, but you will be updated along the way via phone and email (so please look out for these!).
To view what stage of the process your application is currently at, you can also log in and view your dashboard.
Technical / function specific interview; Online profiling assessment; Presentation, written task, role play; Assessment centre.
If your application is successful and you’re invited to join the team, the resourcing team will guide you through your on boarding journey.
Should you require any reasonable adjustments to be made or facilities provided to enable you to attend an interview, please do not hesitate to contact us prior to the interview at bupaglobalcareers bupa.
com, so we can make adjustments accordingly.