Help shape the next generation of ecommerce for the next generation of consumer.
About the role
The Quality Control Specialist will work cross-functionally with our team supporting the operations in an accurate and timely manner.
S / he will be responsible for audit processes to assure effective operation and control and to verify compliance with established standard practices to determine compliance, maintain quality.
S / he will work with Operations team members and leaders to ensure best practices and SOPs are effectively implemented and executed.
This role will also support operations in identifying root cause and corrective actions to prevent further production of undesirable products, performing material and product evaluations, and recording, organizing, and analyzing results.
As a member of the StockX team, the Quality Control Specialist must consistently maintain a high level of organization and attention to detail to ensure that our high standards of quality are consistently applied to our products.
What you'll do
Perform process audits and conformance audits
Perform inspections from random samples to ensure quality is maintained and flaws are identified
Perform team member audits to ensure that SOPs are being followed, while upholding safety and quality standards
Document results and provide reporting and analytics to leadership daily, weekly and monthly of quality performance
Identify, communicate and execute process improvements with team members and leadership on quality concerns, corrective actions and efficiency improvements
Review quality issues with products and review level of severity
Coordinates with Training team to identify further training opportunities for Quality and Operations team
Document quality issues with the product and communicate with Operations, Customer Service and Customers
Support the quality assurance process and procedures across operations
Support analysis requirements for operations expansion into additional locations
Develop and execute supplier scorecards
Coordinate and manage supplier business reviews
Support and help develop Marketing and Operations forecasting
Provide project assistance for additional tasks as needed
Minimum of 2 years professional experience
Minimum of 1 year experience in Quality control or similar role
High school diploma or equivalent