Change Management Lead (Banking - Digital Project)
Chandler Macleod
Hong Kong, Hong Kong

Responsibilities :

  • Plans and manages the implementation of the change and rollout plan, to ensure the transition from current state to target state is smooth.
  • Develops project and program-based capability views, resulting business processes and operation.
  • Assess change impact by working with the Program Director and stakeholders to identify and manage all aspect of changes relating to the migration - Operation Readiness, Release Management, Training Management, Process Improvement, Internal and External Communication Management.
  • Evaluate change impact, perform risk assessment and assess organizational readiness. Define change strategy and plan.
  • Provide program team with guidance and tools to deliver and execute the change management plan.
  • Work with Business and Support Units to develop the change management plan, which includes the scope of change, teams / departments involved, functions and processes impacted, along with the implementation strategy.
  • Support communication efforts by creating and implementing an effective communication plan across all channels and stakeholders (including internal parties, business partners and customers).
  • Develop training plan and support the training, by working with stakeholders to design training materials and deliver training programs.
  • Manage the operational readiness of the implementation milestones as per the release schedule.
  • Document and create change management reports, MIS for internal communication.
  • Prepare updates for Senior Management review, and communicate risks and issues in a timely manner.
  • Promote a positive work culture based on respect for people, integrity of actions, creativity and collaboration leading to increased productivity
  • Requirements :

  • Programme / change management professional with rich experience in the management of large & strategic system migration / transformation projects.
  • Financial service experience in Card and Unsecured lending will be preferred and advantageous.

  • Prior experience in leading and managing cross-functional teams.
  • Highly adaptable, ability to work amidst ambiguity and pressure in a dynamic and challenging environment.
  • Strong analytical and organizational skills and attention to detail.
  • Strong interpersonal, influencing, persuading and communication skills - applicable through multiple channels (written, spoken, workshops, presentations)
  • Ability to collaborate and drive consensus / results across diverse group of stakeholders in a dynamic and challenging environment
  • A good understanding of Agile and Project Management methodologies.
  • Ability to work effectively and proactively in self-directed manner
  • Interested parties please click "Apply Now" or contact Ernest Hung on +852 2833 4198 for more information.

    Interested parties could also send your full resume with expected salary to ernest.hung . Successful applicants will be contacted within 2 working days.


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