Corporate Control Management, Controls Room International Reporting Senior Program Manager, VP
J.P. Morgan
Kowloon, Hong Kong

Job Description

The Controls Room is a firm-wide Reporting Utility that provides standardized control-related data and drives quicker, efficient and accurate reporting.

It's an information warehouse with capabilities for reporting, visualizations and analytics. Its primary goal is to enhance control oversight and efficiency through the standardization and automation of operational risk reporting, provide access to firmwide aggregated information and produce business risk insight.

Supporting locations outside of North America, the International Reporting Team forms a vital part of the Controls Room Reporting & Business Intelligence Group, provides international and cross line of business oversight for strategic & business as usual reporting as well the execution of key Controls Room deliverables.

Promoting global reporting consistency & standardization, the Controls Room International Reporting Senior Program Manager will provide stakeholder support to the Regional hubs across Asia Pacific (APAC), Europe Middle East & Africa (EMEA) & Latin America (LATAM).

The Controls Room International Reporting Senior Program Manager will have a direct reporting line into Controls Room International Reporting and Practices lead in Hong Kong and with a local dotted line into the APAC Regional Control Management team.


  • Management of team delivery on the Compilation, production and document management of data, analytics and reporting for multiple audiences, metrics repository, issue management reporting and materials for cross regional governance committees and forums Quality Assurance, testing and control of data, analytics and reporting before delivery to ensure consistency and accuracy cross regionally Facilitation, through reporting, on the evaluation of root cause issue and identification of systemic and enterprise wide risk themes Development and evergreen enhancement of existing cross regional management reporting requirements
  • Facilitation in development of strategic cross regional reporting requirements with particular focus on report automation and standardization
  • Management and cultivation of cross functional working relationships with regional business partners throughout the firm;
  • including Regional Control Managers, Business and Functional Control Managers, Operational Risk Managers & Compliance Officers

  • Facilitation and delivery on key Controls Room projects, programs and work-streams across international locations; driving reporting enhancements, data acquisition & data discovery activities whilst ensuring regional requirements are embedded where appropriate
  • Representation of the international locations with regards to Global programs wherever relevant
  • Status tracking and monitoring for global and regional projects to project sponsors and respective stakeholders with issue / dependencies escalation as and when appropriate
  • Facilitation on the development of defect and application release management function to ensure reporting defects and enhancements are appropriately management and addressed for ongoing reporting needs

  • A minimum 10 years of financial services work experience with specific experience in operational risk practices and control monitoring as well as data analysis, reporting and / or controls
  • Strong background in operational risk and project management
  • Strong people and team management skills
  • Excellent data management skills are key, including the ability to manage large / complex data sets
  • Excellent written and communication skills; able to present information in differing degrees of details and forms depending on audience
  • Proven ability to build strong partnerships with colleagues across levels, desire to learn quickly and think strategically
  • Ability to operate effectively and flexibly in a Global operating environment with matrix management organization
  • Strong track record of participation in large-scale and complex technology projects with background in, and familiarity with, the LOB’s core businesses or core Corporate functions would be beneficial
  • Enthusiastic, self-motivated, effective under pressure and willing to take personal risk and accountability
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