Associate Director, FCC, Investigations
Standard Chartered Bank
Hong Kong, Hong Kong, Asia

The Role Responsibilities


  • Input to Country / Client Business operating model design of relevant FCC and business processes.
  • Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the Country / Department for necessary FCC controls.
  • Set and implement the vision, strategy, direction and leadership for the Country / Department, consistent with the vision and strategy for FCC and in support of the Group’s strategic direction and growth aspirations.
  • Business

  • Analyse comprehensive impact of financial crime related regulatory matters on the relevants business area and its operations.
  • Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends.
  • Keep track of and provide advice to relevant stakeholders on the interpretation and application of regulatory expectations, laws, best practices and policies related to FCC.
  • Effectively supervise FCC Controls team for day-to-day BAU activities
  • Supervise and undertake investigations to identify suspicious account activities and prepare and submit Suspicious Activity Reports ( SAR ) to the law enforcement agencies ( LEA ) where necessary.
  • Ensure timely reporting and escalation of significant AML / CTF issues to management.
  • Coordinate with the relevant operations units to ensure that the relevant lists and database used in the transaction monitoring and investigation are up to date and relevant.
  • Follow and comply with AML CDD / Sanctions policies and procedures where applicable to BAU activities.
  • Processes

  • Develop, keep up to date and recommend for approval by the relevant Risk Committee, appropriate policies / processes / DOIs to address financial crime risks, aligning with relevant regulatory requirements.
  • Providing governance and oversight over the implementation of FCC-related policies and procedures in Country / Business to ensure compliance with such policies and procedures.
  • Provide advice to relevant stakeholders on compliance with Group standards relating to AML / Sanctions / ABC.
  • People and Talent

  • Provide leadership, management and coaching to direct reports to ensure they are highly engaged and performing to their potential.
  • Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
  • Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.
  • Collaborate with training teams to input to training curriculum to support closing of capability gaps.
  • Ensure Country / Department is adequately resourced and staffed by an appropriate number of competent staff sufficiently independent to perform duties objectively, to support sustainable business growth and address financial crime risks.
  • Ensure staff in Country / Department have clearly articulated and well understood roles and responsibilities through meaningful and accurate job descriptions.
  • Ensure participation on appropriate FCC awareness & training (i.e. SAR and financial crime trends, AML investigation outcomes, lessons learnt) within country.
  • Prepare lessons learnt documents (from SARs & AML Investigations) and share with the team
  • Risk Management

  • Ensure the suitability and quality of case data maintained on enterprise case management systems.
  • Understand technical aspects of systems relevant to CDD, Client Risk Assessments, Name and Transaction Screening, AML Monitoring and Case Management.
  • Apply risk and data analytic tools / techniques to optimise and tune relevant detection scenarios, and screening and monitoring systems.
  • Ensure that detection scenarios that are developed and deployed are fit-for-purpose.
  • Review and assess existing system and controls relevant to FCC to ascertain operational performance and effectiveness.
  • Align / support with the alignment of relevant systems and controls to industry best practice and close out any compliance gaps.
  • Ensure that the relevant lists and database as used by the screening systems are up to date.
  • Apply Group and FCC policies and processes (AML surveillance, client screening, risk assessment) to manage risks.
  • Make recommendations (and / or implement) to relevant stakeholders on possible risk management responses to identified risks and / or findings of concerns from investigations.
  • Assess risks arising from products / segments / geographies / customers / transactions.
  • Analyse significant financial crime risk events (e.g. SAR’s, non-compliant transactions, production orders) to ensure that all connected parties, particularly cross-border are identified and reported at the appropriate levels internally as well as externally across all relevant jurisdictions.
  • Advise relevant stakeholders on outcomes of AML / Sanctions / ABC risks identification and assessment methodologies.
  • Conduct a root cause analysis on the control / other failures to ensure lessons are learned across the bank.
  • Provide intelligence inputs to support calibration of bank’s Risk Methodologies (including aggregate client risk, product risk and country risk assessments).
  • Governance

  • Attend relevant leadership meetings.
  • Support senior oversight of FCC country / function.
  • Prepare and cascade lessons learned from audit findings, FCC assurance activities and specific investigations.
  • Propose control improvements, enhancements and simplifications where appropriate.
  • Support all control checks undertaken by FCC under the Operational Risk Framework (ORF).
  • Collate, analyse and interpret data in reports to senior management and relevant governance / risk committees.
  • Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and thus drive remediation action within the FCC function.
  • Develop effective controls and procedures for identifying, monitoring, reporting and record keeping of suspicious activities and ensure that significant cases of suspected money laundering / terrorist financing are subject to appropriate investigations and disclosures where necessary.
  • Ensure relevant procedural manuals are in place for all line of business in compliance with the relevant regulations on anti-money laundering ( AML ) and counter-terrorist financing ( CTF ).

  • Ensure quality assurance is in place on transaction monitoring and customer name screening.
  • Coordinate BCP / DR testing.
  • Project / Change Management

  • Lead or influence significant programmes of work in support of the financial crime compliance objectives.
  • Review new business requirements and provide solutions where required.
  • Manage the implementation and operation of names screening and transaction monitoring systems including GNS and Mantas
  • Regulatory & Business conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
  • This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

  • Lead the Transaction Monitoring Team to achieve the outcomes set out in the Bank’s Conduct Principles : Fair Outcomes for Clients;
  • Effective Operation of Financial Markets; Financial Crime Prevention; the Right Environment

  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  • Work with the HKMA (AML / CFT examination), Joint Financial Intelligence Unit (SAR filing) and Local Law Enforcement Agencies (Crime Investigation).
  • Coordinate information requested from regulators and / or LEA relating to AML / CFT and ensure that they are promptly attended to.
  • Maintain records evidencing the Bank’s compliance with respect to each request.

    Key Stakeholders

  • Business or Unit heads and managers (for risk management and compliance initiatives)
  • Regional and Group FCC colleagues / project teams (system implementation and enhancement)
  • Internal / External Audit and Country Operation Risk (for audit and reviews)
  • Legal and compliance (for interpretation and consultation on legal and regulatory requirements)
  • SCB affiliates
  • SCOPE (to fulfil our outsourcing requirements)
  • Regulators and Law Enforcement Agencies (for AML / CTF examinations, SAR filing and crime investigation)
  • Other Responsibilities

  • Embed Here for good and Group’s brand and values in HK FCC
  • Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
  • Our Ideal Candidate

  • Substantial experience in the financial services industry and FCC management
  • Experience of FCC and business activities and have access to all business information relevant to his / her role.
  • Have a good knowledge of Financial Crime Risk, as well as knowledge of the local regulations and legislation on AML / CTF and sanctions
  • ACAMS certified, preferred
  • About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other.

    We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you.

    You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

    Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours.

    When you work with us, you'll see how we value difference and advocate inclusion. Together we :

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  • In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
  • Time-off including annual, parental / maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
  • Flexible working options based around home and office locations, with flexible working patterns
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
  • Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to.

    If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website


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