Luuna - Sales and Administrative Assistant
Hong Kong
source : Happyer

Who we're looking for

Luuna is looking for a Sales and Administrative Assistant to join the team!

What you will be doing

  • Manage invoicing, orders, bills and PO’s
  • Sales support and customer service for trade customers
  • Arranging shipment to B2B customers making sure clients receive requested products and services in a timely fashion
  • Complete account set up for new sales partners
  • Execute regular inventory updates
  • Ensure timely payment to partners and other third parties, issue receipts
  • Track and record incoming payments and ensure invoices are paid on time
  • Maintain key stakeholders database with contact details
  • Operates as the point of contact for assigned customers
  • Communicates client needs and demands to sales team
  • Coordinate with staff members working on the same account to ensure consistent service
  • Collaborates with sales team to reach prospective clients
  • Service multiple clients concurrently, meeting deadlines
  • Perform sourcing and procure office equipment, furniture and office supplies
  • Handle and arrange mailing and courier services
  • Perform general clerical work, including filing, scanning, printing, data input, marketing collateral collection etc
  • Provide administration and operational support to the team
  • Handle ad hoc assignments as assigned
  • Who you are

  • Understanding of Microsoft Office (especially Excel and Outlook). Training will be provided for our online platforms (Xero / Shopify)
  • 3 years previous experience; preferably in the FMCG, customer service or purchasing
  • Good Command of spoken and written English and Cantonese
  • Good interpersonal and communication skills
  • Highly organised with excellent time management skills
  • Able to work under pressure and independently, ability to multi-task and prioritize work
  • Mature, self-motivated and strong sense of responsibility
  • Punctual, organized, detail-minded, attention to accuracy
  • Immediate start preferred
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