Trading Operations - Cash Trading is an integral part of HKEX’s Markets Division and is responsible for managing the business and operations of the trading of securities market products.
We are looking for a highly motivated team member to provide high-quality service to HKEX’s participants and to support Cash Trading’s operations and project initiatives.
Job Responsibilities :
Consistently identify process improvement opportunity and drive change
As a key support for critical daily operations and initiatives of the securities market, including independently performing operational duties such as maintenance of various trading related databases, Exchange Participant database, trading facilities setup, Exchange Participant testing package preparation and billing calculation
Handle hotline and email enquiries from Exchange Participants in a timely manner
Provide support on project implementation (including preparing test cases, performing user acceptance tests, updating procedures and checklists)
Job Requirements :
A university degree, preferably in Finance / Business Administration / Information Technology or related subjects
Self-motivated, attention to details, team player, has a strong customer service mind-set, good interpersonal skills and strong problem solving skills
At least 3-4 years' relevant experiences in securities firms or well-established financial institutions
Knowledge in securities / finance / customer services with exposure to Hong Kong and Mainland markets
Good command of written and spoken English and Chinese (including both Cantonese and Putonghua)
Conversant with MS Word / Excel / Outlook / PowerPoint
Proficiency in Adobe Forms Designer / Marcos / VBA / Office application programming to develop programs according to user requirements a definite advantage