LEVEL 2 IT Support Engineer
QTS Global
Hong Kong

QTS Global is an end-to end IT Solutions provider based in the APAC Region. We specialize in customizing solutions for our American and European clients with operations in Asia and the Pacific.

The Role

QTS Global group is looking for candidates that will function remotely and work with the Lead Architect to deliver the service.

If you are interested in applying, please respond to this email.

Responsibilities include :

  • Creating and maintaining clear and concise documentation
  • Relaying technical data to non-technical individuals
  • Simultaneous handling of multiple tickets with high efficiency
  • Requirements :

  • Bachelor’s degree in Computer Science or related degree
  • At least 5 years work experience providing end-user support and infrastructure systems management
  • Above Average written and spoken skills
  • Punctual, Diligent, Analytical Multi-Tasker with good attention to detail
  • Strong willingness to learn, self-starter type
  • Excellent Interpersonal Skills and proficient in Microsoft Teams application
  • What's on Offer?

  • Great work environment
  • Opportunity to make a positive impact
  • Flexible working options
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