Facilities Services Officer (Happy Valley Quarters) (Ref: 20007666)
The Hong Kong Jockey Club
Hong Kong
1天前

The Department

Our Property Department is committed to providing integrated, customer-centric, sustainable and cost effective asset management, development management, project managemant and facilities management services to the key Business Units in the Club.

You will :

  • AssistFacilities Services Support Manager in managing concierge and implementing customer services and reception services initiatives
  • Supervise outsource teams to provide cleaning, security, pest control, landscaping and day to day Facilities Management services in Quarters.
  • Evaluate their services performance

  • Ensure all planned and scheduled services are being delivered as the services contract and services level agreement
  • Responsible for tenant move in / out. Ensure services apartment readiness, cleanliness and maintain inventory of all consumable
  • Carry out introduction to new tenants and site visit with potential tenants
  • Reviews and update periodic reports including financials, services and occupant move in / out. Works with internal support departments and end-users
  • Ensure Frontline staff perform their duties in a professional and friendly manner.
  • Manage signage & notice, tenant information and communication
  • You should have :

  • A degree / higher diploma in Facility Management / Property Management / Hospitality studies
  • At least 5 years relevant work experience in facility management / property management / hospitality related services of which 2 years should be at supervisory level and 2 years with solid experience in customer services and engagement
  • Strong interpersonal skill with good command of both written and spoken English and Chinese
  • Experience in managing concierge / reception is an advantage
  • Hands-on experience in software applications such as English and Chinese word processing, Excel, PowerPoint, etc.
  • Proactive, energetic and independent attitude
  • Customer-oriented
  • Passionate on services improvement
  • Required perform shift duties on irregular patterns of hours
  • 5 working days, required working on Saturday, Sunday and Public Holidays
  • Terms of Employment

    The level of appointment will be commensurate with qualifications and experience.

    报告这项工作
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    申請
    郵箱地址
    通過點擊“繼續”,我允許neuvoo同意處理我的數據並向我發送電子郵件提醒,詳見neuvoo的 隱私政策 。我可以隨時撤回我的同意或退訂。
    繼續
    申請表