Operational Risk Programme Consultant, APAC
Wells Fargo
Hong Kong, Central and Western District

Job Description

The Operational Risk team owns and manages several risk management programmes in the region including business continuity management, payments, fraud, records, end-user computing, etc.

As part of the team, this team member is expected to drive and / or support activities related to the programmes.

This team member must be capable of initiating action and managing change in a fast paced environment under regulatory scrutiny and heightened expectations.

It requires a team member with strong relationship management, influencing, vision and execution skills.

Responsibilities :

  • Operational Risk Management Programmes Build Understand principles driving assigned operational risk management programmes so as to identify potential gaps and improvement opportunities for the programmesDrive and / or support activities for the assigned operational risk management programmes to continuously build and mature the programme
  • Operational Risk Management ProgrammesAppreciate the assigned operational risk management programmes so as to provide appropriate guidance and adviceDrive and / or support business-as-usual activities for the assigned programmes including participating in global programme specific activities, audits, etc.
  • Identify and escalate risks associated with programmes Support risk and status reporting for the assigned risk management programmes

    Market Skills and Certifications

    Qualifications :

    5+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both.

    Desired Qualifications :

  • Knowledge on programme managemen, risk and control
  • Ability to articulate complex concepts in a clear manner
  • Strong analytical skills with high attention to detail and accuracy
  • Advanced Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skill
  • Ability to escalate issues
  • Ability to exercise independent judgment to identify and resolve problems
  • Solid conflict management and decision making skills
  • We Value Diversity

    At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law.

    We comply with all applicable laws in every jurisdiction in which we operate.

    Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.

    They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.

    There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.


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