Collection of user stories and low-level requirements, functional and non-functional requirements
Contact and engage with global stakeholders to gather information, facilitate workshops and feed into the design team
Stakeholder management, ensuring clients' needs from across the organization are understood and can be easily translated into outcomes
Participate and support with project planning and documentation
Quality Assurance and test planning
Take the role of intermediary, working closely with product teams and constantly interacting with Software Engineers, Testers and Subject Matter Experts on a range of Investment Banking, Personal Banking, Wealth Management and Trust Banking products and projects.
Work with architects, engineers, UX, QA and throughout the backlog building process, to avoid the roadblocks inherent in a sequential process
Actively involve oneself in the creation of a realistic roadmap that mitigates project risk
Active involvement with design activities
5 years + BA experience.
Have experience working in Investment Banking / Trading / regulated environment and / or experience of working within organisations of large scale
General experience and knowledge of IT infrastructure, specifically desktop / application virtualisation concepts
Experience of Business Intelligence software and systems high beneficial (e.g. Microsoft PowerBI) TSQL
Have experience of business process mapping and undertake business process re-engineering
Have experience of specifying business and systems requirements, deep experience in requirements elicitation from various stakeholder groups
Have experience of analysis, both business process & systems
Ability to capture and record technical information about systems and associated data in Excel (advanced skills required) and ability to communicate information to infrastructure teams
Ability to take direction and execute
Experience of migration planning and coordination.
Provide Project Support (raising JIRAs, Issues Tracking, User Training).
Create platform Documentation (User Guide, Operations Guide, Training Manual, etc.)
Work with technical team to review high level / detailed design documents.
Take an analytical approach with great attention to detail
Will question and challenge proposals and solutions, be enthusiastic and be proactive in meetings / workshops
In particular, the ability to explain even complex concepts clearly through written & visual mediums is expected, so as to create a trusted set of reference documents for the team and for the client
Ability to work with distributed teams & keep everyone aligned on common goals without meeting face to face
Ability to create & maintain a product backlog with multiple stakeholders
Actively manage the client's expectations, make assumptions explicit and keep a log of important decisions throughout the engagement
Active involvement with Quality Assurance, User Acceptance Testing activities
Write User Acceptance Criteria
Sufficient understanding of technical idioms
Experience coordinating meetings with data and systems owners to gather information
Nice to have
Strong knowledge of Software Development Life Cycle (SDLC).
Powershell (Active Directory interrogation)
Experience working with vendors and data / systems owners to clarify any issues identified
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