Data Center Manager
Fubon Bank
Hong Kong, HK

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Data Center Manager, Infrastructure, Information Technology

Data Center Manager, Infrastructure, Information Technology

Responsibilities :

  • Provide technical management of a data center operation and ensure the agreed service levels are met with all relevant procedures
  • Manage both 7x24 operation team and production control team to provide overall data center and quality control service
  • Manage projects of production control team supporting products, such as job scheduler, data backup solution, system proactive monitoring solution etc.
  • Manage and organize regular DR drill exercise and prepare drill report for management reporting
  • Ensure effective and efficient management of day to day data center operation
  • Plan, direct and coordinate all data center related activities and oversee, approve all implementation
  • Drive the improvement of processes and procedures on a continuous basis
  • Act as the subject matter expert across all technical aspects within the scope of role
  • Ensure all privilege IDs usage to access the production system by data center teammates in compliance
  • Define operational KPIs and metrics
  • Manage and improve the workflows and throughput for data center operations
  • Perform vendor management process to all vendors providing services and supplies to data center
  • Provide guidance and support to managed teams
  • Provide timely feedback to management regarding issue and data center related incident affecting the quality of service to the end users and customers
  • Requirements :

  • University graduate in I.T. or related discipline
  • With minimum 10+ years working experience in I.T. data center operation and 5 years in management level
  • Experience on managing data center facilities, knowledge in data center design, facilities setup and maintenance
  • Familiar with audit related both physical and logical security against industrial regulatory requirements
  • DR data center setup, failover and drill process
  • Experience in vendor management skills
  • Proactive and self-motivated, able to deliver project and service on time
  • Effective communication and liaison skills with positive thinking and service attitude
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