Overview of job
In this role, you willoversee the division GroupM Services commercial and financials needs, handle daily issues, manage respective stakeholders and operation excellence improvement.
The role requires commercial, financials and operation partnering with global, regional and local stakeholders, constant communicating and negotiating with all stakeholders.
In addition, you will continuously work to strategically expand, preserve, or improve the companys procedures, standards or policies while sticking to business edicts and regulatory guidelines.
Reporting of the role
This role reports to the GroupM Hong Kong CFO and Commercial Director
3 best things about the job :
Opportunity to work for World Best Agencies under one roof
Multi facets roles, advisor, trusted partner, leader, listener, executor, etc
Fast pace, demanding, fun loving and satisfying work environment.
In three months :
Be conversant with GroupM Divisions and Agencies
Support budgeting and costing exercise in partnership with stakeholders, Head of GroupM Services.
Oversee day-to-day commercial and operation activities of GroupM Services.
Good understanding of all necessary control, compliances and GroupM Services operation and processes.
Achieved clear understanding on Process Excellence program expectations and local exercise approach and timelines
In six months :
Lead the quarterly forecasting processes, costing, resources planning and monthly KPIs tracking
Partner with Head of GroupM Services for all Commercial, Operation and Cost Recharge Computation Model
Work closely with respective stakeholders on all identified process improvement projects
In 12 months :
Responsible for GroupM Services for Annual Budget / Quarterly / Monthly Forecast, Cost Recharge Model by Channel / Service Pillar.
Joined ownership with Head of GroupM Services on overall Budgeting, Costing, Resources Planning and Operational performance
Supported the ongoing Process Excellence program activities, including onboarding new entities, new processes, new team members
Responsibilities of the role :
Act as a Commercial Partner to GroupM Services
As an advisor, commercial and operation partner.
Ensure the sustainability and efficiency and GroupM Services operations
Partner with GroupM Services management team to deliver on yearly targets
Lead, plan and execute Annual Budgeting, Cost Recharge Model and Resources planning
Advise, monitor, and manage Quarterly and Monthly forecasting
Costing Maintain competitiveness of cost by designing, building, tracking, and updating Recharge Model with reference to timesheet hours, billings, net sales, cost to revenue, billings to headcount etc.
Cost controllership Ensure that all resources are optimally employed and deployed by building out strong commercial and operational processes that are integrated with Agency, Media, Finance, IT and Human Resource.
Set up processes for tracking metrics (KPIs) used to measure GroupM Services performance aligning to overall GroupM strategy and vision.
Being an interface between GMS and all other stakeholders
Scope not limiting to the above, ad hoc special projects and new initiatives
Act as Market Process Excellence Lead
Support the Process Excellence programme deployment in the market (incl. new entities, new processes, and new team members)
Drive markets continuous process improvement, including : Work with the market Compliance LeadTo coordinate and facilitate periodic market process review to identify process improvements, pain points and solutions with Local teams and Regional stakeholdersTo ensure that process documentation is updated timelyAs part of the GMS community, support the GMS Head to regularly share learnings and leading practices with the other markets Process Excellence Leads and the Regional team
Governance, Compliance, Risk & Reporting
Ensure all contracts, client, vendors, etc. are approved, signed and filed in accordance to companys compliance and policies.
Risk and corporate governance management
Assist internal and external auditors for GroupM Services operation and processes
Ensure that all management reports submitted within deadlineMonthly, quarterly, and yearly reporting to be carried out with high accuracy and timeliness and developing processes to ensure quality reportingVariances to be fully explained and analyzed with action plan
What you will need :
Degree holder or above, preferably in Business / Commerce / Legal / Finance / Accounting
Minimum 7 to 10 years of experience with strong commercial, costing and operations background, where at least 4-year as supervisory / managerial level
Proactive, self-starter with strong commercial and operation acumen
Working closely with Head of GroupM Service, Finance and all stakeholders
Leadership qualities ability to lead and deliver results in a highly motivated, demanding environment
Good people management skill in a highly matrix environment
Sharp, action orientated and able to put across concepts convincingly
Strong analytical skills with proven ability in interpreting performance trends and taking proactive action
Experience in Marketing Communication / Media / eCommerce / Advertising industry will be an added advantage
Experience of working in successful fast paced business is preferable
Experience in implement of Corporate P&P
Comprehensive understanding of key elements of route performance (both commercial and operational)
Good attitude with a can-do, positive and strive for excellence mindset.
Candidate with more experience will be consider as Senior Commercial Manager.
GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology.
Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development.
We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent.
We give our talent the space, support, and tools to innovate and grow.
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