Assistant Collections Officer
Hang Seng Bank Limited
Mongkok, Hong Kong


A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.

We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Assistant Collections Officer

RBWM Chief Operating Office Credit Control Services

We are currently seeking a high caliber professional to join our department as Assistant Collections Officer .

Principal responsibilities

  • Prepare statistical reports for management review
  • Assist in compiling MIS reports and performing User Acceptance Test on system enhancement and development
  • Perform database enhancement and development
  • Provide administrative support to debt collection operations
  • Requirements

  • University degree in a related discipline OR other relevant qualifications
  • With banking experience, preferably with exposure to credit control and debt collection operations
  • Knowledge of relevant credit systems of personal finance such Credit Bureau System, Credit Decision System etc an advantage
  • Strong self-motivation, with ability to work independently and under pressure
  • Good interpersonal, presentation and problem solving skills
  • Good knowledge of application software (Skills in SAS, MS Word, Excel, Powerpoint and Access)
  • Proficiency in both English and Chinese, with proficiency in Putonghua an advantage
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
  • 申請
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