Job Description : Responsibilities
Provide project management, workflow design, test management and consultancy services to the Retail banking business to drive improvement in systems, products, service, process efficiency and control .
Work closely with parties including RBWM business users, operations, IT and relevant parties to ensure effective project implementation and process management support
E- Business experience in Banking industry
University graduate in related disciplines or other relevant qualifications.
1 years solid banking experience in project management, system implementation or business transformation preferred.
Knowledge or Work in retailed banking, especially in insurance, payment, phone banking, private banking and compliance (e.
g. GS / FATCA / CRS) will be an advantage.
Strong self-motivation and creativity, with excellent project management, communication, problem solving and analytical skills.
Demonstrated ability to rapidly build relationships with key stakeholders
Proficiency in English and Chinese.
Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes.