Advisor, Group Policy Service
Hong Kong

Accountabilities and activities

  • Process policy administration issues accurately and within targeted turnaround time
  • Monitor and ensure all cases are assessed and evaluated against the terms of the policy and conform to regulatory compliance in order to safeguard the interests of customers and company
  • Verify data from daily and monthly report to ensure high accuracy rate of processing
  • Filter questionable applications by administering the policy administration procedures
  • Create and maintain group customer related records
  • Prepare and distribute contract, medical card and fulfillment package
  • Follow up requests from customer and internal department within targeted turnaround time
  • Handle ad hoc projects as assigned
  • To be successful in the position, you should have :

  • F.6 or above qualification
  • 1-2 years' relevant experience in policy administration in medical / life insurance industry, fresh graduate will also be considered
  • Pass in IIQE exam (Paper I and II) is an advantage
  • Basic medical knowledge in diagnosis, claims procedures and benefit types
  • Good interpersonal, communication and time management skills
  • Fluency in written and spoken English and Cantonese
  • Proficiency in MS office applications including Word, Excel and Chinese Word Processing
  • Bupa offers 5 days’ work per week and comprehensive remuneration packages including base salary, performance bonus, study assistance plan, company pension plan, life and medical benefit, dental benefit, annual leave, examination leave, etc.

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