Officer
Manulife
Hong Kong, HK
4天前

Job Description :

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Result Areas

Respond to bank distribution channel hotline and email enquiries in relation to new business & underwriting, policy services, claims and life insurance product features in good quality standards and within pre-

defined service turnaround time.

Handle daily incoming documents from bank including new business application, payment reconciliation, after sales policy services to internal for processing / outgoing documents to bank.

Identify common incomplete items for application submissions and share best practices with team members in minimizing pending cases.

Provide sales support and case management to bank distributors.

Experience & Qualification

  • Degree / diploma holder
  • LOMA qualification is well regarded
  • 2 / 3 + years of work experience in life insurance operations, preferably in customer service
  • Knowledge / Skills

  • Customer service oriented
  • Responsible and attentive to details
  • Adherence to quality standards
  • Good problem solving skills
  • Independent and able to work under pressure
  • Good communication and presentation skills
  • Good command of English and Chinese, both spoken and written
  • Strong PC and Strong in Excel skills
  • 申請
    添加至收藏
    從收藏夾中刪除
    申請
    郵箱地址
    通過點擊“持續”,我允許neuvoo同意處理我的數據並向我發送電子郵件提醒,詳見neuvoo的 隱私政策 。我可以隨時撤回我的同意或退訂。
    持續
    申請表