Operations Manager
Hong Kong

We are looking for a highly-driven and motivated Operations Manager for our team in Hong Kong. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this may be the place for you! The ideal candidate will have a track record as a driver of innovation, excellence and efficiency, as well as successful project and people management.

About the job

This role will be based in Hong Kong and will report to the Operations Director. As a passionate entrepreneur, you will be empowered to set up and optimize processes, while running the day to day operations of the business in Hong Kong.

Role Description

  • Take our operations setup to the next level on what concerns fleet recruitment, performance & infrastructure and live operations;
  • Continuously improve the structure of the local team and manage it for maximal cooperation and productivity;
  • Analyze, optimize and develop process flows, SOPs and operations tools;
  • Monitor KPIs and achieve the targets set for the operations team;
  • Align with the APAC team on best practices and product roll-outs;
  • Work closely with the Operations Director, Head of Logistics in challenging the current setup and developing new ideas for further improvement.
  • Desired Skills and Experience

  • Bachelor’ Degree in a related subject, Masters’ Degree is highly preferred
  • Management experience is a plus;
  • Can work under pressure;
  • Assertive, hands-on, dynamic and with a strong drive;
  • Good analytical skills, good interpersonal abilities, sharp critical thinking and methodical;
  • Experience in logistics and strong abilities to develop strategies;
  • Self-motivated with the ability to motivate the teams;
  • Excellent knowledge in Microsoft Excel and Microsoft PowerPoint;
  • Required language(s) : English and Cantonese.
  • What We Offer

  • Opportunity to take on responsibility from day 1 and have a direct impact on our business & all our customers
  • A vibrant and international team with diverse background
  • A Steep learning curve in e-commerce & entrepreneurship
  • A great collaborative working atmosphere with regular company and team events
  • Medical Scheme from your very first day
  • Birthday Leave
  • Benefits include free drinks, fresh fruits, amazing coffee and food allowance
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