Officer, Fulfilment & Operation Support
Dah Sing Bank
Hong Kong

Provide full spectrum of operation support to both Telemarketing Team and Direct Sales Team in Personal Loan, Card Loan and Credit Card business of Dah Sing Bank.

Main Responsibilities :

  • Deliver quality customer service, handle loan confirmation and disbursement accurately
  • Conduct customer survey for sales service monitoring
  • Perform operational duties
  • Comply with internal guidelines, legal and regulatory requirements when delivering job duties
  • Require to perform shift duty subject to business needs
  • Assist the Assistant Manager to oversee the team performance
  • To meet the challenge, you should have the following qualifications and attributes :

  • Secondary education
  • With 3-4 years' relevant experience preferably in unsecured loan business
  • Good knowledge of loan products
  • Good communication skills
  • Good command of written and spoken English and Chinese
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