HSBC Group
Hong Kong, China


Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future.

Working with institutional investors, banks, insurance companies, governments and multinational corporations, Securities Services offers a range of fund administration, global custody, sub-

custody and clearing, and corporate trust and loan agency services.We are currently seeking a high caliber professional to join our team as Manager, Investment Operations Service Delivery .

Principal responsibilities

  • Perform the oversightduties for the FINS Data team efficiently with the support from InvestmentOperations team and maintain accuracy of static and dynamic data for middleoffice clients
  • Contribute to operation readiness and support the business development lifecycle from initiation to implementation and rollout
  • Document business requirements and maintain up to date procedures
  • Provide clear escalation, reporting guidelines and support to the team
  • Ensure the team has prompt resolution and delivery of service provided to our clients within the agreed SLA time frames
  • Methodically monitor and track SLA breaches and Identify change and system enhancement requirements
  • Analyse process gaps and improvement needs to streamline processes
  • Drive procedural changes if and when inefficiencies are recognised
  • Project management of smaller tactical enhancements across our operating model, transforming the process offshore, within approved budgets and with business requirements fulfilled
  • Ensure the team follows through with all new client onboarding to completion
  • Conduct post implementation or migration reviews with Client Service teams to check completeness of work and to obtain feedback to ensure client satisfaction
  • Monitor and provide oversight of the team in Guangzhou, ensuring capabilities and business processes are ready to support upcoming and future business needs
  • Continually reassess the operational risks inherent in the department, taking account of regional specific economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings and the impact of new technology
  • Requirements

  • Degree holder in relevant disciplines and strong knowledge in securities along with demonstrated management experience
  • A proven understanding of all asset classes, Equity, Debt, Derivatives, and trade capture lifecycle management
  • A working knowledge of Securities Trading confirmation and settlement procedures and market practice, including the use of Electronic Trade Confirmations and SWIFT settlement message types
  • Good knowledge of Middle Office operation preferably with a hands on knowledge to operate nCOMS, HSBCNet, Multifonds, MarkitEDM and TradeFlow
  • Knowledge of OTC Derivative products and all asset classes
  • Good understanding of relevant anti money laundering legislation and how it impacts the FS service model
  • Ability to prioritize workloads and work quickly and accurately with good attention to detail
  • Fluency in Chinese and English
  • You’ll achieve more when you join HSBC. Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

    HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

    Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

    通過點擊“繼續”,我允許neuvo同意處理我的數據並向我發送電子郵件提醒,詳見neuvo的 隱私政策 。我可以隨時撤回我的同意或退訂。