foodpanda - Senior Operations & Development Manager - Cloud Kitchen
Hong Kong
source : Happyer

Who we're looking for

We are looking for a highly-driven and motivated Senior Operations & Development Manager - Cloud Kitchen to join our fun, professional and dedicated Kitchens & Concepts Department based here in Hong Kong.

Kitchens & Concepts is a vertical established in 2020 that has now reached its hyper-growth phase. At the core, this vertical develops its own virtual food brands (made available only on delivery) with the help of R&D chefs, that are then franchised to existing restaurants’ kitchens.

What you will be doing

  • Work closely with Logistics, BI, Vendor Management, Finance and MDs to create compelling business cases for each Shared Kitchen project within the country
  • Oversee site selection, Design & Construction vendors, and manage each project from initial interest / site selection through vendor / operational partner on-boarding and project opening / stabilization
  • Work with the operations, vendor and BI teams to select and liaise with vendors / operational partners for each unit with a focus on overall market strategy, cuisine gaps and growth opportunities
  • Support day to day unit performance across the country, and ensure vendors / operational partners are engaged and successful
  • Support shared kitchen vendors / operational partners ensuring needs are addressed and engage the vendor account manager as required
  • Assist Creative Design and Regional team in menu development and local integration
  • Oversee and support the vertical growth through pilot test inception / creation and market integration in conjunction with the operational partners and APAC Regional Team
  • Participate in regional calls / summits, and drive collaboration and best practice across the region
  • Reports into the country Operations Director
  • Who you are

  • Bachelor’s Degree in business administration, management or equivalent experience
  • Min. 5 years of relevant experience in preferably in F&B start-up with strong PnL mindset
  • Strong understanding in F&B regulatory
  • Exceptional communication and organizational skills
  • Self-learner and can do attitude mentality
  • Ability to work in a fast-paced and dynamic environment
  • Prior experience in setting up food courts is a plus
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