Senior Executive/ Executive, Digital Product Development
Neo Derm Group Ltd.
Hong Kong


  • Support chatbot applications, development, enhancement, maintenance and testing
  • Collect and document all chat content and chatbot requirements including human responses, product roadmap and flows
  • Collaborate with AI Middleware teams to contribute product requirements towards product development
  • Assist User Acceptance Testing
  • Monitor daily operations on AI based chatbot product
  • Coordinate with relevant teams to deliver the service and enhance user experience
  • Perform user research and evaluate user feedback
  • Run various sprint ceremonies including refinement and review
  • Track progress of customer specific product improvements and measure impact
  • The Successful Candidate

  • Bachelor’s Degree in Engineering, Linguistics, Mathematics or Computer Science, or 2+ years of equivalent experience
  • Experience or interest in Artificial Intelligence (AI) and Machine Learning (ML)
  • Passionate upon hands-on testing, releasing and supporting the applications
  • Proactive, self-motivated, detail-oriented, good interpersonal and organization skills
  • Desire to work in a startup environment
  • Excellent written and verbal communications skills in English or Chinese
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