Senior Product Implementation Manager - HSBC Life
Kowloon City, Kowloon, Hong Kong

The well-being of our employees and candidates is really important to us, that's why we are leveraging our digital capabilities to ensure we can continue to hire top talent at HSBC in the current environment.

Our teams will talk you through how our Video Interviewing technology will replace in person interviews and be used throughout the recruitment process.

Our team will be on hand to guide you through this process.

Join our fast-growing Asia Wealth Management teams

HSBC Life is a world-class institution where you can specialise in Insurance but enjoy the advantages that come with being part of a leading global international bank.

Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region.

Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment.

We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients.

The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high caliber professional to join our team as Senior Product Implementation Manager .

Principal responsibilities

  • To play a leadership role in the management of the in force businesses by leading various projects related to product development and in force management to support the execution and delivery of the Product strategy and solutions to our customers
  • Lead any business or technical analysis for the full range of insurance products that exists within our product portfolio, with focus on annuity, whole life, and universal life products, in order to support day to day maintenance activities including incidents, compliant handling, or any product enquiries
  • Work closely with project work groups to deliver on respective business growth to deliver the agreed Product roadmap and product strategy
  • Own the data management or regular MI reporting on the in force portfolio and conduct product analysis or investigation for the purpose of risk and performance management
  • Lead the remediation and risk mitigation activities on any assigned incidents or complaint handling
  • Lead the delivery of any ad hoc product tasks or duties related to regulatory or any internal governance processes as assigned by Line Manager
  • Identify and report any potential product or system issues that may impact the company, distributions and customers and provide recommendation on resolutions or lead the remediation process
  • Work closely with all key stakeholders from Group and Local Office and related teams to identify, share and promote new product ideas or best practices across HSBC Life
  • Requirements

  • Bachelors degree in actuarial science, statistics, mathematics, business or related field
  • Solid years of experience in financial services, particularly insurance products retailing to different segment of customers via multiple distribution channels
  • Proven analytical, planning and strategic management experience within a product, marketing and strategy function or equivalent
  • Proven experience of managing support to diversified team with multiple objectives
  • Strong leadership skills coupled with a high and demanding benchmark
  • Highly effective communication and interpersonal skills, with excellent relationship building and stakeholder management skills
  • High levels of energy and enthusiasm, with the ability to influence, engage and lead in a positive and inspiring manner
  • Ability to think strategically in line with HSBC Groups vision
  • Ability to build long term relationships and manage all levels of stakeholders
  • Ability to navigate complexities.
  • Knowledge of HSBC Group desired
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