Program Manager
Hong Kong

Infinera is the global supplier of innovative networking solutions. Our customers include the leading service providers, data center operators, internet content providers (ICPs), cable operators, enterprises, and government agencies worldwide, including : 9 of the top 10 Tier 1 service providers and 6 of the top 7 ICPs.

We design, develop and deliver hardware and software for fiber-based connectivity solutions that span access, aggregation, metro, long haul, and submarine network.

Our industry leading, trendsetting edge-to-core solutions provide the foundation for many of the world’s largest and most demanding networks that generate billions in service revenue for our customers.

Infinera has pioneered the technique of large scale Photonic integration. Major U.S. and Global networks have taken notice.

Our innovation has helped us win market share leadership making us a large part of daily life all around the world with our technology.

Our TAC Engineers are a vital part of what we do and will be key in the launch, growth and support of our new business / products

Imagine being part of a team that is fundamentally changing the way people communicate, the way they collaborate, the way they watch TV and explore the universe through the internet.

Utilizing our uniquely differentiated technology, we have created a Digital Optical Networking system with more speed, capacity and scalability than ever before.

Imagine a world with unlimited bandwidth. The network of tomorrow will allow for content and creativity limited only by the imaginations of its users.

If this is something that interests you, that excites you, come take a look at a team not bound by large company obstacles and bureaucracy, where an idea today can be set in motion tomorrow.

Come take a look at Infinera!

APAC PM Job description

  • Manage customer implementation projects
  • Provide weekly revenue forecast commitments to Regional Service Director, Customer services
  • Ensure that project completions in SAP are consistent and reconciled with quarterly financial plans
  • Lead margin improvement initiatives working with RSDs, Services Marketing, Business Development and NPI
  • Work with account teams to provide financial quotes for deployment projects
  • Support RFI / RFQ preparation with plan of works
  • Ensure that out of scope work is tracked and invoiced
  • Lead the definition and implementation of Global Service Processes to :
  • Improve Deployment Quality (higher CSAT)
  • Improve Ship to Deploy / Bill intervals
  • Define and perform quarterly audits of Global PMO e-e process compliance
  • Define SAP enhancements that increase Global PS efficiencies, reduced rework, higher quality output and better reporting
  • Host weekly project calls with Infinera Deployment Partners
  • Prioritize deployments & lock in partner resources with skill-sets necessary to execute planned work
  • Partner resource and schedule management (lead / basic tech ratio’s)
  • Oversee bid / cost management, workbooks, tools, quality and timing
  • Defines partner KPIs to drive deployment quality
  • Oversee partner scorecard management
  • Drive partner best practices on global basis
  • Leads new partner on-boarding activities
  • Coordinates partner certification training schedules
  • Provides PMO oversight for inter-region projects
  • Hosts bi-weekly calls to review release status (software and hardware)
  • Prerequisites are :

  • Background in optical networking and DWDM
  • Experience of submarine networking a plus
  • Proficient in MS Project and experience managing project in SAP
  • Deep technical interest and service-oriented attitude
  • 5 years’ experience working with project management at an operator, system integrator or a telecom equipment vendor


    Infinera is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, or status as a qualified individual with disability.

    EEO Employer / Vet / Disabled.


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