The Customer and International Business Development Division (C&I) is responsible for providing quality wagering experience and CRM to local and overseas customers of The Hong Kong Jockey Club.
It operates 88 Race Meetings a year, 37 Simulcasts race meetings, a thrice-weekly Mark 6 Draw, 7X24 Digital Services, 7X24 Football Betting Services on over 11,000 different leagues per year.
The ultimate aim is to provide an impressive total customer experience leading to sustainable turnover growth in a responsible manner.
You will :
be responsible for supporting the project management of strategic projects engaging with different business users e.g.
Trading, Finance Compliance, Betting Operations Control Centre, Channels, IT and other external vendors to accomplish project objectives (New Fixed Odds Sports Betting System Implementation)
assume a Product Owner role to help drive the delivery of Fixed Odds Projects and other future Trading Product Development
assist Chief Product Owner to model the way of product road map and strategy, steer the team on the product development, and deliver results
responsible for defining, and writing Epics / User Stories which include defining the acceptance criteria and prioritizing the Product Backlog
participate in Sprint Planning, Scrum Meetings, Review, Retrospective and Backlog Refinement
communicate and collaborate with internal and external parties to execute testing, implementation and product launches.
Negotiate with internal and external stakeholders to prepare business agreements and / or contracts
work with supervisors to develop realistic and comprehensive work plan; keep track of work progress, identify new tasks and dependencies, monitor risks and issues throughout the project lifecycle
assist in preparing PMO and management reports to communicate project status, risks and issues to stakeholders and senior management
ensure compliance with Responsible Gambling Policy and all stipulated legal requirements pertaining to wagering, thereby protecting the integrity of the Club’s businesses
Undertake other duties as assigned by Line Manager
You should have :
a degree in Business, Information Systems or a related discipline
a minimum of 7 years’ experience in product management or project management experience with proven track record of successfully developing excellent products within deadlines
solid working experience within an agile team on product implementation; certified product owner or scrum master is a plus
experience in user acceptance test planning and execution an advantage
product Owner and Agile software development certification preferred
excellent interpersonal skills and ability to foster a productive working environment for cross-functional teams to deliver on a common goal
excellent written and verbal communication (English and Chinese)
outstanding analytical and problem solving skills
strong interpersonal skills with internal and external stakeholders. Easily understand people idea and turn it into action
self-motivated, resilient and a team player
advanced MS Office applications skills required including PowerPoint, Excel and Project
Experience in Jira and Confluence an advantage
knowledge of sports and horse racing a plus but not a must
Terms of Employment
The level of appointment will be commensurate with qualifications and experience. A contract employment will be offered to the successful candidate.
Contract renewal will be subject to mutual agreement between the Club and the individual.