Commercial Operations Manager Asia
Central, HKG

We are looking for a Commercial Operations Manager to cover our APAC region! This role will be responsible for handling pricing and commercial policy support for a business unit or for supporting a region in the execution of pricing and commercial terms.

The Commercial Operations function within SAM Finance plays a critical role in the sales process. The Manager of Commercial Operations, Asia will play a key role, partnering with staff across Refinitiv in a manner that drives business objectives and contributes to Refinitiv’s business and financial goals.

Position Summary :

  • Responsible for advising Sales and Account Management on the optimal approach to non-standard proposals;
  • Manages and executing the annual price increase;
  • Provides Commercial approval for non standard pricing and commercial terms.

    Defines and implements changes to our commercial model.

    Develops and implements pricing strategies to drive sales revenues and grow existing client base.

    Engages with the Sales and Account Management to structure and negotiate complex and strategically critical deals

    Solves unique and complex pricing / commercial issues that may not necessarily have prescribed solutions or guidelines.

    Anticipates customer needs to influence the development of pricing strategies and solutions.

    Conducts analyses to identify and model competitive pricing and projects impact of pricing changes on sales revenue and growth.

    Provides strategic commercial expertise to stakeholders. Contributes to business and functional strategies.

    Communicates complex pricing strategies to client base.

    Works effectively across the organization to influence and build acceptance for competitive pricing position.

    Partners with Sales, Marketing, Finance and Business Development to identify optimal pricing position that is aligned with business strategy and revenue targets.

    Knowledge & Skill :

    College degree plus 7+ years of relevant experience

    Fluency in written and spoken English. Additional languages a plus.

    Strong communication and presentation skills

    Proven impact and influence with senior management at global firms

    Understanding of financial markets

    Experience with sales workflows and negotiation skills

    Basic financial acumen and grasp of basic financial business drivers

    Broad knowledge of the organization, products and processes

    Proven ability to think deeply and quantitatively about business problems, providing well balanced assessment and solutions.

    Scope of Impact :

    Leads projects and initiatives with significant risk and complexity affecting a whole sub-Business Unit or function

    Works on significant and outstanding issues requiring analysis and evaluation of the situation

    Handles budgets for large projects or programs affecting a function on a regional basis

    Directly influences strategy and development affecting a whole sub-Business Unit, function or major product area

    Technical expertise has major impact on choices affecting a whole sub-Business Unit, function or major product

    Strategic Planning & Decision Making :

    Contributes to the development of wider functional strategies

    Anticipates internal or external business challenges applying knowledge of external trends and internal products or processes

    Looks for synergies across Business Unit or function and recommends process, product or service improvements

    Develops innovative concepts, services, technologies or products to address current and future customer requirements

    May indirectly lead others in order to solve problems in a complex environment which impacts the achievement of customer, operational, project or service objectives

    Decisions are guided by functional, BU, company or industry guidelines


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