Workstation Technical Specialist - Hong Kong
Hong Kong

Position Description :

Lenovo Workstations offer leading edge solutions for customers in key verticalsegments including Engineering / CAD, media and entertainment content creation,data science, medical, oil and gas, and finance.

In order to support agrowing product portfolio and sales force, we are actively seeking to add aWorkstation Technical Specialist for the Asia-

Pacific geography to our team.As part of the Workstation Customer Solutions Team, some of theresponsibilities included with this role would be :

  • Function as a knowledgeable technical liaison between the various teammembers in the AP Geography and the Workstation Customer Solutions team.
  • Provide relentless support for all incoming technical questions and issuesfrom within the geography.
  • Interface directly with team members from within the business unit includingProduct Marketing Managers, Global Account Managers, Geo Sales Reps, etc.
  • tobetter understand and help meet detailed technical customer requirements.

  • Work with both our Workstation Performance / Benchmarking team and WorkstationISV teams as needed to respond to specific technical requests related to thoseareas.
  • Position Requirements :

  • B.S. and / or M.S degree in Electrical Engineering / Computer Science or similarfield.
  • 5+ years of experience with PC / Workstation system engineering / design.
  • Strong technical understanding of current PC architecture and design trends.
  • Substantial knowledge of BIOS, Windows and Linux operating systems, devicedrivers, and how these components work together.
  • Excellent technical debug and problem solving skills
  • Fundamental understanding of imaging, image deployment, and driver / patchdeployment.
  • o Examples : SCCM, Landesk, CAB files, etc.

    o Linux skills in this area are also desirable.

  • Fundamental understanding of key ISV applications and optimizing solutionsfor ISV apps
  • o Autodesk, Adobe, Dassault, PTC, ESRI

    o Driver and application optimization

    o Multi-threading / multi-tasking

  • Ability to work independently, as well as part of both small focused andlarger cross-functional teams.
  • Fast paced, self-motivated team player with an attention to detail and acustomer first attitude.
  • Excellent oral and written communication skills (English required)
  • Ability to be flexible and work on other related projects, roles, orresponsibilities that might not be listed here specifically.
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