This role provide the platform to interact with other global partners like the middle office teams, client service manager, product partners, and other regional processing teams in the LOB on daily operational matters including monitoring, analyzing and advocating continuous improvement of the service delivery relationship between JPM and the client by leveraging various systems and digital tools across the organization.
You will work with, and manage through, other operational areas both locally and globally to ensure provision of timely and efficient level of issues resolution.
Our mission is to provide a world-class service experience at every client touch point and achieve quality leadership in the industry through measureable and proven service performance.
Minimum of 3 years of industry experience, with proven solid experience in day-to-day operation processing
In depth knowledge of Asset Servicing and a good team player.
Exhibit strong analytical skills coupled with independent and reliable decision-making skills including taking the initiative to drive change and enhance controls
Strong communication skills, articulate key risk and challenge of daily processing to management
Proven experience in driving various process enhancement and digital tools initiatives globally and regional
Flexible, follow tight deadlines, organize and prioritize work and comfortable to deal with pressure and fast pace environment
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