Collections Assistant Manager - Retail Banking and Wealth Management
Hong Kong, Hong Kong
source : EFinancialCareers Ltd.

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

Retail Banking and Wealth Management serves millions of customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures.

It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-

centric propositions and innovative and efficient distribution channels.

We are currently seeking a high caliber professional to join our team as Collections Assistant Manager .

Principal responsibilities

  • Oversee the Collections Support operational performance and minimize risks for their area, function
  • Where applicable will leverage the performance of Collections team, transferring, enhancing skills and knowledge, increasing engagement and role capabilities.
  • Responsible for optimizing the efficiency and effectiveness of their area / function
  • Establish and manage the internal, external operational activities required for delivering positive, sustainable outcomes for our customers across a variety of financial products in line with defined conduct standards and credit loss plan
  • Project coordinator to work with the Project team to lead the User Acceptance Testing and related project tasks
  • Maintain all department procedures manual
  • Ensure compliance with operational policies, procedures and practice
  • Requirements

  • University degree or similar qualifications
  • Related banking experience in operation support role and / or retail Collections operations.
  • Strong Project management related experience
  • Strong procedures manual writing skills
  • You'll achieve more when you join HSBC.

    Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

    HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

    Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

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