Country Officer, Business Continuity Management
Kowloon, Hong Kong SAR of PRC SAR

Along with the country head, this position drives the program at the country level, monitoring, challenging, recommending changes, Crisis Management, Recovery Site Management, coordinating other parts of the program (3rd Party BCM, Proximity Risk Assessment).

Additionally, this position will be a member of the regional BCM management team.

  • Oversight of the implementation of the CoB (Continuity of Business) Policy and Standards requirements and other CoB Program elements, including Completion of BIAs (Business Impact Analysis), BRPs (Business Recovery Plans), and CMPs (Crisis Management Plans) Coordination of the testing of BRPs and CMPs, Management reporting and escalation of issues, Training and awareness
  • Subject matter expertise to help drive BCM for emerging and evolving business processes and technologies such as digitalization, cyber risk, and data.
  • Oversees business unit compliance with local and Global Business Continuity-related regulations in conjunction with the local compliance officer and the regional Business Continuity Management Team(s).
  • Provides direction and support to all BRCs within the Country

  • Crisis Management : Country Implementation of Citi Crisis Management Standards, Pandemic Coordinator responsible for delivering all requirements as outlined in the CoB Infectious Disease (pandemic) Operating Plan.
  • Manage crisis events and crisis management exercises.

  • Responsible for CoB recovery site requirements and coordination
  • Support mitigation of Single Points of Failure (SPOF) and the Third Party CBCM program
  • Ensure adequate level of in-country CBCM engagement, competency, and independent risk management.
  • Develop strategy and manage the CBCM Programs in close collaboration with regional and global programs
  • Manage Citi's CoB capability for all business sectors working with CSIS, CRS, CTI, business management, and the other stakeholders.
  • Be a subject matter expert by understanding and implementing requirements relevant to Citi policies, legal and regulatory requirements that impact BCM.
  • Ensure a strong understanding across the Region of the BCM Policy, identification of Internal, Regulatory, Reputational and Compliance gaps and provide appropriate consultation to the businesses about options for resolution.
  • Provide oversight over BCM related Reviews and interact with regulators and auditors on reviews of technology platforms
  • Ensure effective management of the Information Security and BCM programs including metrics to provide early & timely detection, reporting, escalation and remediation of Risks and unresolved issues.
  • Continually explore and implement solutions to efficiently manage the BCM programs and simplify the processes.
  • Demonstrate a comprehensive understanding of industry knowledge about how the disciplines of CoB Controls collectively integrate to contribute to achieving business goals.
  • Collaborates with business management to achieve BCM program goals and objectives.
  • Builds relationships with management to garner support and raise the profile of CBCM Officers in the business.
  • Provides oversight to ensure that processes and projects are completed in a timely manner.
  • Maintains up-to-date knowledge of the status of all BCM programs and initiatives in the Country.
  • Influences and negotiates with senior leaders across functions. Participates and communicates with professional external parties as needed.
  • Job Skills

  • University Degree.
  • At least 5 10 years of solid experience in business continuity, crisis management, risk management, audit, or general financial industry areas such as operations, finance, technology, or the front office.
  • Grade : All Job Level - All Job FunctionsAll Job Level - All Job Functions - HK

    Time Type : Full time

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