Director, Digital Product Owner
AIA
Hong Kong, HK
1d ago

Bring your career aspirations to life with AIA!

  • Lead Digital Product Owner teams to innovate, validate, incubate, and commercialize disruptive solutions, in the role of an expert advisor to the Digital Product team
  • Drive Digital Experience for a large scale, enterprise-wide digital product transformation project
  • Serve as Roadmap owner, including defining overall product strategy direction, and ensuring a feature / story pipeline exists to support the product strategy and objectives
  • Act as the voice of the customer in the definition of innovative digital solutions, steering the Digital Product team and concept to problem-solution fit and product-market fit, and prioritizing for ongoing Digital Products success
  • Provide insights into product, technology and market trends and feed these into Digital Product proposals and Digital Product Owner team execution as an expert
  • Roles & Responsibilities :

    Digital Product Portfolio Management

  • Lead Digital Product Owner teams to innovate, validate, incubate, and commercialize disruptive solutions, in the role of an expert advisor to the Digital Product team
  • Drive Digital Experience for a large scale, enterprise-wide digital product transformation project.
  • Serve as Roadmap owner, including defining overall product strategy direction, and ensuring a feature / story pipeline exists to support the product strategy and objectives
  • Act as the voice of the customer in the definition of innovative digital solutions, steering the Digital Product team and concept to problem-solution fit and product-market fit, and prioritizing for ongoing Digital Products success
  • Provide insights into product, technology and market trends and feed these into Digital Product proposals and Digital Product Owner team execution as an expert
  • Be a vocal advocate and digital thought leader for new technologies and innovation.
  • Champion user-first experience design
  • Develop and present new digital product proposals, operating plans, and digital product resource plans in support of business development activities
  • Be the bridge and integrator between business owners, digital CoE and IT teams
  • Lead cross-functional digital solution teams to develop / improve digital solutions
  • Establish relationships and collaborate with key stakeholders across the company including Business owners, IT, Legal, Brand and Agency
  • Monitor, communicate, and incorporate new digital capabilities into the long-term digital roadmap
  • Work with Enterprise Architects to provide input for the end-to-end Enterprise solution road-map, and own an individual product roadmap
  • Lead, motivate, and develop a product team, continuously improving the team’s influence and impact with executives and senior leaders
  • Coordinate deployment dates, ensures all stakeholder groups are trained and ensures proper communication of deployment impacts to the business
  • Manage performance, budgets and staffing arrangement
  • People Management Duties

  • Direct activities of direct staff, IT Digital Product Owner team, Digital Delivery team, and project team members
  • Evaluate performance and plan development for staff engagement
  • Decide on hiring, promoting and disciplining staff members
  • Ensure effective succession plan is implemented to review, identify, train and develop potential successors
  • Implement staff management activities to align with company directive
  • Minimum Job Requirements :

    Education & Experience

  • University graduate with a minimum of 15 years of relevant experience, at least 10 years at managerial level
  • Competency

  • Strong people management and leadership skill
  • Sound problem solving and decision-making ability
  • Proven ability to identify innovation opportunities, define and deliver innovative business function
  • Strong believer and advocate of customer centricity and innovative mindset as key success factors underpinning sustainable business growth
  • Deep understanding of digital user experience
  • Proven experience leading product teams, and driving large scale, enterprise-wide digital projects.
  • Be a relentless champion of the User, and the user experience, and know how to identify and focus on the highest-value work.
  • Experience in all phases of the development life cycle, with familiarity with the Agile methodology.
  • Excellent analytical and communication skills, particularly in the ability to analyze digital data and use it to communicate performance and identify opportunities.
  • Experience tracking emerging trends in user behavior and developing UX to serve user needs.
  • Demonstrated track record of leading / influencing diverse stakeholders toward a common solution.
  • Proficiency in user experience and design principles.
  • Sound business knowledge in insurance industry
  • Excellent communication, coaching and consultative skills
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