Business Manager - Global Private Banking
HSBC Group
Central, Hong Kong

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Private Bank seeks to be the leading international private bank for business owners and their families. It provides clients with wealth, business and family succession solutions in the largest and fastest growing markets around the world.

At HSBC Private Bank, we put our clients at the centre of everything we do.

We are currently seeking a high calibre professional to join our team as a Business Manager.

Principal Responsibilities

  • Support the Market Head in the implementation of business strategies / initiatives; business development, marketing campaigns and client events;
  • and to collaborate with other lines of business or HSBC affiliates for business growth

  • Support the Market Head in organizing strategy and performance meetings / business reviews, preparing materials / presentations and following up on actions
  • Prepare financial reports / dashboards / Management Information (MIs) for Market Head, assist in budget allocations and monitoring / analysing of individuals and teams’ KPIs
  • Assist Market Head (and Desk Heads) in the management oversight of the marketing platform and frontline staff (Relationship Managers and Client Service Executives) and ensure all policies and procedures are followed,
  • Monitor overdue and pending items / exceptions of RMs, and with oversight on risk issues across the Market
  • Organize / assist in the orientation of new Desk Heads, RMs and CSEs and on-going training of existing staff as required
  • Act as main contact point and conduit for respective market for information dissemination and liaise with other support teams to ensure the business processes are managed in an efficient and controlled manner, escalate and resolve day-to-day issues / queries
  • Identify / Lead / support business process and risk management improvements
  • Lead / participate in projects / initiatives, e.g. provide or validate business requirements, participate in the UAT of new systems, coordinate system implementation and training for frontline staff, support market communication and feedback, perform post-implementation review and raise / prioritize enhancement requests
  • Provide other business management support, undertake other assignments / projects as required by Management from time to time
  • Liaise with BCP coordinator for front office teams
  • Provide backup coverage when anyone of the BMs or team members are on leave
  • Requirements

  • At least 5 years of relevant working experience in Private Banking, experience with China and Taiwan onshore market will be a plus.
  • Good business and product knowledge

  • Excellent communication and inter-personal skills
  • Strong analytical, problem-solving and organization skills
  • Team player
  • You’ll achieve more when you join HSBC.

    HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

    Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

    Issued by The Hongkong and Shanghai Banking Corporation Limited.


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