At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
If you believe in developing a better tomorrow, read on.
WE ARE LOOKING FOR .....
This position will lead AIA’s digital transformation from UX perspectives and establish best-in-class digital design systems that defines AIA digital experience.
To be responsible for the quality of UX solutions across 18 markets. Mentor designers and build the best in class in-house UI / UX design capabilities for Group within the CoE and offshore shared services.
Roles and Responsibilities :
Create and maintain the-best-in-class Group Digital Design Systems (component library with guidelines) for an optimal user experience across the markets
Establish and maintain a governance model to create a local UX that meets Group standards while balancing efficiency, scalability, and consistency
Stay informed and in tune with the latest developments within UX methodologies, best practices, trends etc., and constantly improve our work and the way we work
Review and critique UX solutions produced by Group / local UX designers to make sure that the solutions meet Group standards
Build / maintain the best-in-industry UI / UX design team in the CoE and offshore Shared Services to help grow its members
Identify areas of improvement in our work process, including the process between Group and local BUs, and suggest executable actions
Work with PM to make sure that the workload of UX designers is reasonable and the team is at high performance
Work with local BUs to balance the governance and autonomy in creating new components and UX solutions
Review BU UX solutions and suggest improvements
Identify quality vendors that can meet our standards in the markets we work in and manage logistics for the engagement.
Negotiate with stakeholders to create a reasonable timeline that balances quality and efficiency
Support project UX Leads in steering the projects to the right direction from UX perspectives while meeting requirements
Support designers in various tasks to meet the tight deadline and expectations from stakeholders
Identify quality vendors that can meet our standards in the markets we cover and manage logistics for the engagement
Manage vendors to produce local BU UX solutions that meet our standards and schedule
Minimum Job Requirements :
Bachelor’s or master’s degree in related fields or equivalent experiences
Min 10 years of relevant experiences
Track records of creating truly human centered, delightful customer experiences for large corporations (could be a client)
Have the highest standards in building the best in class UX
Hands-on design skills with the industry standards tools
Updated with the latest UX trends, best practices, methodologies, and tools
Must have hands-on knowledge of the end to end development process for a large digital products.
Superior verbal and written presentation skills to communicate the ideas in a clear and concise manner to designers, technologists, project managers and executives
Ability to think strategically to produce maximum ROI for Group
Must be goal driven and have an ability to find ways to reach the set goals
Must be organized, able to work with minimal supervision, flexible to switch rapidly between different projects and manage them in a timely manner
Must be a self-starter and willing to accept tough challenges with a positive attitude
Must be persistent and proactively make necessary actions to achieve goals
Have a good balance between details and a big picture
Must be interested in digital transformation of a traditional company
Cantonese speaking capability is a plus
Experience with financial domain a big plus