Host - Grand Club (Rooms Focus)
Grand Hyatt Hong Kong
Hong Kong, CN

Grand Club is a majestic living space and luxurious lounge overlooking Hong Kong’s iconic skyline on the 30th and 31st floor of the hotel, created exclusively for suite and club floor guests.

It is a perfect location for our guests to relax with a sumptuous menu throughout the day, from exquisite breakfast selections, light refreshments, all-day champagne to evening cocktails, all under the dramatic panorama of Victoria Harbour through floor-to-ceiling windows.

What you will do :

  • Provide an excellent and consistent level of service to guests in accordance to the hotel’s brand standards in the Reception and Lounge
  • Responsible for full spectrum of duties, including greeting all VIP guests, handling guest enquiries, and performing check-in / check-out procedures
  • Achieve high level of guest satisfaction by establishing good rapport with guests, anticipating guests’ needs and providing prompt response to guests
  • What you should have :

  • Preferably with a relevant degree or diploma in Hospitality or Tourism management
  • Preferably with 1 year of working experience in service industries
  • Good communication skills and high proficiency in language skills
  • A great team player who is customer-oriented, attentive and hospitable
  • What we offer :

  • Care : A supportive and caring environment where diversity and inclusion are embraced
  • Development : Immense learning opportunities to equip and grow yourself
  • Well-being : Prioritize well-being and bring positivity at work and in life
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