Head of Distribution Compliance
Hong Kong

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place.

We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.

Working ArrangementIn Office Job Description The customer is the focus of everything we do, and millions of end users rely on our products and services daily.

We believe in the value of empowering our Senior Director, Distribution Compliance with the resources to enhance and achieve our company performance objectives for the future of our business, which is why we need you.

What motivates you? You obsess about customers, listen, engage and act for their benefit You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes You thrive in teams, and enjoy getting things done together You take ownership and build solutions, focusing on what matters You do what is right, work with integrity and speak up You share your humanity, helping us build a diverse and inclusive work environment for everyone On the job you will : Lead the team to identify new regulatory changes affecting distribution operation, advise on relevant impacts, drive changes to the business necessary to meet the rapid changes of compliance and regulatory requirement and drive Distribution Operation to implement relevant compliance requirements.

Ensure the continuous implementation and effectiveness of the Control Monitoring Framework for all distribution channels (including agents, agencies, banks and brokers).

Oversee the team in conducting compliance monitoring on distributors’ conduct and on Distribution Operation and controls.

Provide solid and practical compliance advice and support on Distribution Operation and business initiatives as required.

Implement proactive review and investigation on distributors conduct to timely identify non-compliance and recommend and follow through appropriate disciplinary action and oversees the intermediary market misconduct matters including regulatory investigation and internal disciplinary action.

Support Distribution Line 1B in implementation of good standard welcome calls, disciplinary policy, sale conduct and agent fraud analytics.

Assign team to effectively communicate, educate and / or train Distribution Operation' staff and distributors on regulatory and supervising team’s works.

Review compliance communication and training material and conduct training as required. Ensure the team’s compliance with Company’s Regulatory Risk Management Program and Risk Governance framework and promote risk culture within the team.

Maintain effective communication with the Insurance Authority and our business counterparts. Assist in compliance related projects as required We are looking for someone with : Degree in Law, Finance or Business related disciplines.

Minimum 10 years of experience working in legal and / or compliance field in insurance, pension industry or financial services sector.

Sound knowledge of insurance regulatory requirements is a must. Excellent analytical skills. Excellent interpersonal skills to communicate with business units, distribution partners, and regulators.

Able to work independently and meet tight deadlines. A willing team player. Proactive and attentive to details. Able to work in an evolving environment.

Good communication skills in both written and spoken English and Chinese. Our commitment to you : Our mission; to be a part of making Decisions Easier and Lives Better A leadership team dedicated to your growth and success A bold ambition and set of goals to be a leader in driving transformation in our industry Our best.

Every day Learn more about opportunities with us at jobs.manulife.com Every career at Manulife / John Hancock provides the opportunity to learn new skills and move your career forward.

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