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HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency.
HOST combines global expertise and technology to help keep us ahead of the competition. We are currently seeking a high caliber professional to join our team as Digital IT Delivery Lead .
Provide ASP in region oversight and holistic management of digital service delivery and operation
Connect specialists in all related disciplines and experts in HK and ASP markets to conduct diagnosis and solve cross teams challenges and issues, in particular those specific to markets
Advise on local and regional trends and practices. For example customers, partners, service providers, competitors, compliance and regulatory as well as surrounding backend systems integration which are the essential elements to land the global systems to markets.
Ensuring adherence to governance procedures and significant contribution to process improvement.
Considering risk implications in all decisions and activities through a good understanding of business activity, opportunities and threats.
Ensure that problems are managed at peer level, and escalated efficiently with the minimum disruption to the business.
Adopt and share standards, tools, best practices, principles for cost, quality and productivity improvement.
Maintain good exposure and develop knowledge in new techniques, products, services, technologies and standards
University degree in computer science, information technology, related discipline or equivalent experience
In depth experience of Internet, Mobile and Digital Experience delivery with a working knowledge of agile methodologies.
Strong IT Leadership, managing matrix project teams both regionally and globally, with the ability to work effectively as part of a team or on an individual basis
Knowledge with domestic trends in terms of Store Value Facility, and technology being used in the context of online payment, Person to Person or Person to Merchant
Vendor management experience is definitely an advantage.
Availability to undertake the travel required for this role as required.
CI, CD tools such as Confluence, Jira, Jenkins, Git, GitHub, Stash, SonarQube, Performance centre
Spring and Tomcat
PaaS, IaaS, Pivotal Cloud Foundry, AWS, Mule API gateway
DevOps processes and experience
Strong understanding of lean and agile methods of software delivery and the principles and practices of BDD, ATDD and TDD
Agile methodologies, Scrum, Kanban, Lean UX, XP
You’ll achieve more when you join HSBC. Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
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