Data Center Field Engineer II
Tsuen Wan

Who are we?

As the world’s largest data center company, Equinix brings global leaders the power of interconnection : the ability to connect in many ways to the many customers, partners and geographies they need to accelerate business performance and craft new opportunities.

Equinix is a platform for innovation, growth and leadership.

We facilitate more than 188,000 connections among our 6,000+ customers, making us the leading global interconnection platform.

We are passionate about further evolving the specific areas of software development, software and network architecture, network operations, and complex cloud and application solutions.

Job Summary :

Conducts testing and basic installations, escalating issues as required.


  • Installs ladder racks and fiber raceways
  • Builds / Installs cages
  • Installs cable management / support systems to include vertical wire managers, horizontal wire managers, and patch panels
  • Performs intra-cage and infrastructure installations
  • Installs and grounds cabinets and two-post racks
  • Queue Management

  • Escalates SRs that require additional information
  • Testing / Troubleshooting

  • Conducts carrier circuit testing
  • Cross Connects

  • Installs / Tests / Modifies cross connects per SOPs and ensures proper cable management of : coax, fiber, twisted pair copper, and intra-building cross connects
  • Documentation / Reporting

  • Maintains accurate notes and records of activity fulfilment in ticketing system
  • Projects

  • Supports fulfilment of projects with direction from senior staff
  • Training

  • Completes all assigned training in a timely manner
  • Customer Management

  • Supports customer satisfaction through timely and precise orders
  • Qualifications

  • 1+ years’ experience
  • High School Diploma
  • BERT and SONET test equipment
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